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support/sql/database-engine/agent/intermittent-crashes.md

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@@ -62,14 +62,13 @@ For more info on configuring your antivirus or endpoint protection software to w
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### Step 3: Check event logs and dumps
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Check if there are any new errors in the logs or most recent SQL Agent dump file:
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Check if the logs or the most recent SQL Agent dump file contain any new errors:
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1. Review the SQL Agent logs located in: `<SQL_Instance_Log_Directory>\SQLAGENT.OUT\`.
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1. Review the Application and System logs in Event Viewer for related errors.
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1. Analyze the SQL Agent dump file (if multiple dumps are generated, focus on the most recent one).
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If there are no new errors proceed to the next step. If there are new errors then do the following:
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1. ?????
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If there are no new errors, proceed to the next step. If there are new errors, repeat the previous steps then check the event logs and dumps again.
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### Step 4: Restart SQL Agent service
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