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Update hyper-v-cluster-connectivity-management-configuration.md
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support/windows-server/virtualization/hyper-v-cluster-connectivity-management-configuration.md

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@@ -141,11 +141,13 @@ Here are the resolutions for each scenario respectively:
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1. Investigate VM state and configuration files:
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If a VM is unresponsive:
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1. Shut down all healthy VMs.
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1. Reboot the Hyper-V host.
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1. Delete the problematic VM from Hyper-V Manager (retain the VHDX file).
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1. Back up and, if needed, delete/rename the `.vmcx` and `.vmrs` files.
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1. Recreate the VM using the existing VHDX disk.
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1. Shut down all healthy VMs.
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1. Reboot the Hyper-V host.
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1. Delete the problematic VM from Hyper-V Manager (retain the VHDX file).
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1. Back up and, if needed, delete/rename the `.vmcx` and `.vmrs` files.
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1. Recreate the VM using the existing VHDX disk.
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1. Repair corrupted files:
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1. Collect a process dump and analyze for VMMS deadlocks.
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1. Use tools like Process Explorer or TSS scripts (from [aka.ms/getTSS](https://aka.ms/getTSS)) to collect logs and terminate stuck processes.

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