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Update diagnostics for DLP and autolabeling issues
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Microsoft365/purview/purview/diagnostics/purview-compliance-diagnostics.md

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@@ -64,13 +64,13 @@ When you select a diagnostic on a Solutions page, the diagnostic runs the [Check
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| Email encryption isn't working as expected. Are there any issues that affect my licenses or settings? | Checks license availability for sensitivity labels. Also checks information protection settings for your tenant, including Information Rights Management (IRM) and transport rule settings. Verifies encryption settings. | [Test-IrmConfiguration](/powershell/module/exchangepowershell/test-irmconfiguration)| [Information Protection diagnostics](https://purview.microsoft.com/informationprotection/diagnostics) |
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| A user can't find the sensitivity label they need. Does the label policy apply to them? | Checks which sensitivity labels are available to the user. Diagnostic results include information such as the label names, settings, and where the labels are available. | [Get-label](/powershell/module/exchangepowershell/get-label) <br> [Get-LabelPolicy](/powershell/module/exchangepowershell/get-labelpolicy) | [Information Protection diagnostics](https://purview.microsoft.com/informationprotection/diagnostics) |
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| Autolabeling isn’t applied to a SharePoint or OneDrive file. Was the file evaluated correctly, and did it meet the autolabeling conditions? | Checks a file’s properties and classification to determine whether autolabeling was applied. When entering the file path, make sure that you provide the full file path, not a sharing link. <br> <br> Tips for finding the correct path: <br> - In SharePoint or OneDrive, select the file, open **Details**, and copy the **Path** (if available). <br> - If **Path** isn’t shown, open the file, go to **File** > **Info**, then select **Copy path**. | [Test-DlpPolices](https://learn.microsoft.com/purview/dlp-test-dlp-policies) | [Information Protection diagnostics](https://purview.microsoft.com/informationprotection/diagnostics) |
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| Autolabeling isn’t applied to a SharePoint or OneDrive file. Was the file evaluated correctly, and did it meet the autolabeling conditions? | Checks a file’s properties and classification to determine whether autolabeling was applied. When entering the file path, make sure that you provide the full file path, not a sharing link. <br> <br> Tips for finding the correct path: <br> - In SharePoint or OneDrive, select the file, open **Details**, and copy the **Path** (if available). <br> - If **Path** isn’t shown, open the file, go to **File** > **Info**, then select **Copy path**. | [Test-DlpPolices](/purview/dlp-test-dlp-policies) | [Information Protection diagnostics](https://purview.microsoft.com/informationprotection/diagnostics) |
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| A DLP rule isn't enforced for a particular user. Is this user included in the DLP policy? | Checks which DLP policies apply to a user. Diagnostic results include the policy names and where the policies apply.| [Get-DlpCompliancePolicy](/powershell/module/exchangepowershell/get-dlpcompliancepolicy) <br> [Get-DlpComplianceRule](/powershell/module/exchangepowershell/get-dlpcompliancerule) | [DLP diagnostics](https://purview.microsoft.com/datalossprevention/diagnostics) |
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| Endpoint DLP isn’t working as expected. Are there any issues that affect policy sync on the device? | Check for policy sync issues, and provide recommendations for how to resolve them. |[Get-DlpCompliancePolicy](/powershell/module/exchangepowershell/get-dlpcompliancepolicy) | [DLP diagnostics](https://purview.microsoft.com/datalossprevention/diagnostics) |
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| Alerts aren't working for a DLP rule. Are there any issues that affect the DLP rule configuration? | Check for alerts, and determine whether any issues affect the DLP rule configuration.| [Get-DlpCompliancePolicy](/powershell/module/exchangepowershell/get-dlpcompliancepolicy) <br> [Get-DlpComplianceRule](/powershell/module/exchangepowershell/get-dlpcompliancerule) | [DLP diagnostics](https://purview.microsoft.com/datalossprevention/diagnostics) |
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| Can't find an alert for an activity or an audit event. | Check for the alert related to an activity or audit event, and investigate why the alert could be missing. | [Get-DlpCompliancePolicy](/powershell/module/exchangepowershell/get-dlpcompliancepolicy) <br> [Get-DlpComplianceRule](/powershell/module/exchangepowershell/get-dlpcompliancerule) | [DLP diagnostics](https://purview.microsoft.com/datalossprevention/diagnostics) |
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| A DLP rule isn’t triggering for a file stored in SharePoint or OneDrive. Is the file evaluated by DLP, and is it in scope for the policy? | Check a file's properties and classification to review whether a DLP rule matched or didn't match. When entering the file path, make sure that you provide the full file path, not a sharing link. <br> <br> Tips for finding the correct path: <br> - In SharePoint or OneDrive, select the file, open Details, and copy the Path (if available). <br> - If **Path** isn’t shown, open the file, go to File > Info, then select **Copy path**. | [Test-DlpPolices](https://learn.microsoft.com/purview/dlp-test-dlp-policies) | [DLP diagnostics](https://purview.microsoft.com/datalossprevention/diagnostics) |
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| Policy tips don't appear in Outlook on the web. Are there issues that affect the DLP policy tips configuration? | [Analyzes the HTTP Archive (HAR) file](../data-loss-prevention/diagnose-dlp-policy-tip-display-issues.md) to investigate why policy tips don't appear in Outlook on the web. <br> <br> Steps for finding and exporting the HAR file: <br> - Open Outlook on the web, and press F12 to open Developer Tools. <br> - Select the **Network** tab, select **Preserve log**, reproduce the issue, and export the HAR file. | [Test-DlpPolices](https://learn.microsoft.com/purview/dlp-test-dlp-policies) | [DLP diagnostics](https://purview.microsoft.com/datalossprevention/diagnostics) |
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| A DLP rule isn’t triggering for a file stored in SharePoint or OneDrive. Is the file evaluated by DLP, and is it in scope for the policy? | Check a file's properties and classification to review whether a DLP rule matched or didn't match. When entering the file path, make sure that you provide the full file path, not a sharing link. <br> <br> Tips for finding the correct path: <br> - In SharePoint or OneDrive, select the file, open Details, and copy the Path (if available). <br> - If **Path** isn’t shown, open the file, go to File > Info, then select **Copy path**. | [Test-DlpPolices](/purview/dlp-test-dlp-policies) | [DLP diagnostics](https://purview.microsoft.com/datalossprevention/diagnostics) |
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| Policy tips don't appear in Outlook on the web. Are there issues that affect the DLP policy tips configuration? | [Analyzes the HTTP Archive (HAR) file](../data-loss-prevention/diagnose-dlp-policy-tip-display-issues.md) to investigate why policy tips don't appear in Outlook on the web. <br> <br> Steps for finding and exporting the HAR file: <br> - Open Outlook on the web, and press F12 to open Developer Tools. <br> - Select the **Network** tab, select **Preserve log**, reproduce the issue, and export the HAR file. | [Test-DlpPolices](/purview/dlp-test-dlp-policies) | [DLP diagnostics](https://purview.microsoft.com/datalossprevention/diagnostics) |
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## Diagnostics on the Help pane
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