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support/azure/virtual-machines/windows/windows-activation-troubleshoot-tools.md

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title: Troubleshooting Tools for Windows Activation
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description: Windows activation problems on Azure Virtual Machines can occur due to configuration, certificate, or connectivity issues. Microsoft provides script-based tools to help diagnose and resolve most activation-related problems.
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description: Provides script-based tools to help diagnose and resolve Windows activation problems on Azure virtual machines.
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author: JarrettRenshaw
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ms.author: jarrettr
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manager: dcscontentpm
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ms.service: azure-virtual-machines
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ms.custom: sap:Cannot activate my Windows VM, troubleshooting tools for Windows VM activation
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# Troubleshooting tools for Windows activation issues on Azure Virtual Machines
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# Troubleshooting tools for Windows activation issues on Azure virtual machines
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Windows activation problems on Azure Virtual Machines (VMs) can occur due to configuration, certificate, or connectivity issues. Microsoft provides two script-based tools to help diagnose and resolve most activation-related problems.
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Windows activation problems on Azure virtual machines (VMs) can occur because of configuration, certificate, or connectivity issues. Microsoft provides two script-based tools to help diagnose and resolve most activation-related problems.
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## Tools overview
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**Purpose**
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Verifies the integrity and availability of certificates required for activation through Azure Instance Metadata Service (IMDS).
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Verifies the integrity and availability of certificates that are required for activation through Azure Instance Metadata Service (IMDS).
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**Key features**
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## How to run these tools
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You can run these tools in three ways:
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You can run these tools in any of the following manners.
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### 1. Download from GitHub and run within the VM
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Use the GitHub resources previously cited to download scripts and run them manually.
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Follow the resource links in the previous sections to download scripts and run them manually.
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### 2. Run using Azure Run Command
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### 2. Use Azure Run Command
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- Navigate to your VM in the Azure portal: > **Operations** > **Run Command**.
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- Select the script from the list (see the following screenshot).
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:::image type="content" source="media/windows-activation-troubleshoot-tools/azure-portal-view.png" alt-text="Azure Portal view Run Command example." lightbox="media/windows-activation-troubleshoot-tools/azure-portal-view.png":::
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> [!NOTE]
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> Alternatively, one can run these commands using a command-line interface (CLI) tool, Windows PowerShell, or Windows on ARM.
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> Alternatively, you can run these commands by using a command-line interface (CLI) tool, Windows PowerShell, or Windows on ARM.
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### 3. Use prepackaged Run Command scripts
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### 3. Use prepackaged Run Command scripts
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For more information, see [Run scripts in your Windows VM by using action Run Commands](/azure/virtual-machines/windows/run-command).
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## Recommended workflow
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1. Run **Windows Activation Validation** to confirm activation status and detect common issues.
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1. Run **Windows Activation Validation** to verify activation status and detect common issues.
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2. If certificate-related errors are suspected, run **IMDS Certificate Check**.
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3. Apply suggested fixes or refer to official documentation for advanced troubleshooting.
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3. Apply the suggested fixes or refer to the official documentation for advanced troubleshooting.
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### **Additional resources**
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