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Merge pull request #8015 from MicrosoftDocs/main
Auto push to live 2025-01-09 10:00:03
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support/azure/azure-storage/files/file-sync/file-sync-troubleshoot-cloud-tiering.md

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| 0x800703e3 | -2147023901 | ERROR_OPERATION_ABORTED | The file failed to tier because it was recalled at the same time. | No action required. The file will be tiered when the recall completes and the file is no longer in use. |
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| 0x80c80264 | -2134375836 | ECS_E_GHOSTING_FILE_NOT_SYNCED | The file failed to tier because it hasn't synced to the Azure file share. | No action required. The file will tier once it has synced to the Azure file share. |
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| 0x80070001 | -2147942401 | ERROR_INVALID_FUNCTION | The file failed to tier because the cloud tiering filter driver (*storagesync.sys*) isn't running. | To resolve this issue, open an elevated command prompt and run the following command: `fltmc load storagesync`<br/>If the Azure File Sync filter driver fails to load when running the `fltmc` command, uninstall the Azure File Sync agent, restart the server, and reinstall the Azure File Sync agent. |
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| 0x80c86041 | -2134351807 | ECS_E_AFS_FILTER_NOT_LOADED | The file failed to tier because the cloud tiering filter driver (*storagesync.sys*) isn't running. | To resolve this issue, open an elevated command prompt and run the following command: `fltmc load storagesync`<br/>If the Azure File Sync filter driver fails to load when running the `fltmc` command, uninstall the Azure File Sync agent, restart the server, and reinstall the Azure File Sync agent. |
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| 0x80070070 | -2147024784 | ERROR_DISK_FULL | The file failed to tier due to insufficient disk space on the volume where the server endpoint is located. | To resolve this issue, free at least 100 MiB of disk space on the volume where the server endpoint is located. |
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| 0x80070490 | -2147023728 | ERROR_NOT_FOUND | The file failed to tier because it hasn't synced to the Azure file share. | No action required. The file will tier once it has synced to the Azure file share. |
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| 0x80c80262 | -2134375838 | ECS_E_GHOSTING_UNSUPPORTED_RP | The file failed to tier because it's an unsupported reparse point. | If the file is a Data Deduplication reparse point, follow the steps in the [planning guide](/azure/storage/file-sync/file-sync-planning#data-deduplication) to enable Data Deduplication support. Files with reparse points other than Data Deduplication aren't supported and won't be tiered. |

support/azure/azure-storage/files/file-sync/file-sync-troubleshoot-installation.md

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For this example, the agent installation failed with error code -2147287035 (ERROR_ACCESS_DENIED).
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<a id="agent-installation-gpo"></a>**Agent installation fails with error: ERROR_NO_SYSTEM_RESOURCES with Error Code 0x800705AA**
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The agent installation failed due to insufficient system resources. To resolve this issue, please free up memory on the server and retry installation.
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<a id="agent-installation-gpo"></a>**Agent installation fails with error: Storage Sync Agent Setup Wizard ended prematurely because of an error**
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In the agent installation log, the following error is logged:
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:::image type="content" source="media/file-sync-troubleshoot-installation/server-already-registered-error.png" alt-text="Screenshot that shows the Server Registration dialog box with the 'server is already registered' error message.":::
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This message appears if the server was previously registered with a Storage Sync Service. To unregister the server from the current Storage Sync Service and then register with a new Storage Sync Service, complete the steps that are described in [Unregister a server with Azure File Sync](/azure/storage/file-sync/file-sync-server-registration#unregister-the-server-with-storage-sync-service).
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This message with error code 0x80C80064 appears if the server was previously registered with a Storage Sync Service. To unregister the server from the current Storage Sync Service and then register with a new Storage Sync Service, complete the steps that are described in [Unregister a server with Azure File Sync](/azure/storage/file-sync/file-sync-server-registration#unregister-the-server-with-storage-sync-service).
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If the server isn't listed under **Registered servers** in the Storage Sync Service, on the server that you want to unregister, run the following PowerShell commands:
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support/azure/azure-storage/files/file-sync/file-sync-troubleshoot-sync-errors.md

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| **Error string** | WININET_E_TIMEOUT |
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| **Remediation required** | Yes |
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| Error | Code |
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|-|-|
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| **HRESULT** | 0x80072EFE |
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| **HRESULT (decimal)** | -2147012866 |
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| **Error string** | WININET_E_CONNECTION_ABORTED |
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| **Remediation required** | Yes |
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This error can occur whenever the Azure File Sync service is inaccessible from the server. You can troubleshoot this error by working through the following steps:
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1. Verify the Windows service *FileSyncSvc.exe* is not blocked by your firewall.

support/azure/azure-storage/files/file-sync/file-sync-troubleshoot-sync-group-management.md

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compact /u /s
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```
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<a id="-2134376345"></a>**Server endpoint creation fails, with this error: "MgmtServerJobFailed" (Error code: -2134376345 or 0x80C80067)**
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<a id="-2134376345"></a>**Server endpoint creation fails, with this error message: "The server endpoints per server limit has been reached" (Error code: -2134376345 or 0x80C80067)**
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This error occurs if the limit of server endpoints per server is reached. Azure File Sync currently supports up to 30 server endpoints per server. For more information, see
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[Azure File Sync scale targets](/azure/storage/files/storage-files-scale-targets?toc=/azure/storage/filesync/toc.json#azure-file-sync-scale-targets).

support/azure/azure-storage/files/file-sync/file-sync-troubleshoot.md

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```
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- ServerRegistration.exe or AfsUpdater.exe fails to open
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- Agent installation fails and installation log shows error code 0x80c84111 with message:
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```
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Exception occurred while configuring MitigationRedirection policy. This could indicate that required windows updates not installed on the computer.
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```
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This issue occurs because the Azure File Sync agent has a dependency on a Windows security feature and updates for this security feature are not installed.
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