AB#3996: Migrate Dynamics 365 App for Outlook (15 articles) to Dataverse

Simonx Xu · Simonx Xu · commit 34e974b5135e · 2025-02-19T13:49:35.000+08:00
diff --git a/.openpublishing.redirection.json b/.openpublishing.redirection.json
@@ -12695,6 +12695,66 @@
     {
       "source_path": "support/mem/configmgr/update-management/wsus-not-sync-with-certificate-error-800b0109.md",
       "redirect_url": "/previous-versions/troubleshoot/configmgr/wsus-not-sync-with-certificate-error-800b0109"
+    },
+    {
+      "source_path": "support/dynamics-365/sales/app-does-not-appear-within-outlook.md",
+      "redirect_url": "/troubleshoot/power-platform/dataverse/d365-app-outlook/app-does-not-appear-within-outlook"
+    },
+    {
+      "source_path": "support/dynamics-365/sales/current-user-role-not-have-required-permissions.md",
+      "redirect_url": "/troubleshoot/power-platform/dataverse/d365-app-outlook/current-user-role-not-have-required-permissions"
+    },
+    {
+      "source_path": "support/dynamics-365/sales/errors-when-opening-365-app-outlook.md",
+      "redirect_url": "/troubleshoot/power-platform/dataverse/d365-app-outlook/errors-when-opening-365-app-outlook"
+    },
+    {
+      "source_path": "support/dynamics-365/sales/error-when-installing-crm-2016-outlook.md",
+      "redirect_url": "/troubleshoot/power-platform/dataverse/d365-app-outlook/error-when-installing-crm-2016-outlook"
+    },
+    {
+      "source_path": "support/dynamics-365/sales/experience-without-server-side-synchronization.md",
+      "redirect_url": "/troubleshoot/power-platform/dataverse/d365-app-outlook/experience-without-server-side-synchronization"
+    },
+    {
+      "source_path": "support/dynamics-365/sales/new-forms-formatted-incorrectly.md",
+      "redirect_url": "/troubleshoot/power-platform/dataverse/d365-app-outlook/new-forms-formatted-incorrectly"
+    },
+    {
+      "source_path": "support/dynamics-365/sales/something-went-wrong-during-sign.md",
+      "redirect_url": "/troubleshoot/power-platform/dataverse/d365-app-outlook/something-went-wrong-during-sign"
+    },
+    {
+      "source_path": "support/dynamics-365/sales/something-went-wrong-during-sign-in.md",
+      "redirect_url": "/troubleshoot/power-platform/dataverse/d365-app-outlook/something-went-wrong-during-sign-in"
+    },
+    {
+      "source_path": "support/dynamics-365/sales/the-authentication-was-not-successful.md",
+      "redirect_url": "/troubleshoot/power-platform/dataverse/d365-app-outlook/the-authentication-was-not-successful"
+    },
+    {
+      "source_path": "support/dynamics-365/sales/the-given-key-was-not-present-in-dictionary.md",
+      "redirect_url": "/troubleshoot/power-platform/dataverse/d365-app-outlook/the-given-key-was-not-present-in-dictionary"
+    },
+    {
+      "source_path": "support/dynamics-365/sales/this-organization-has-already-been-configured-error-when-connecting.md",
+      "redirect_url": "/troubleshoot/power-platform/dataverse/d365-app-outlook/this-organization-has-already-been-configured-error-when-connecting"
+    },
+    {
+      "source_path": "support/dynamics-365/sales/track-set-regarding-options-miss.md",
+      "redirect_url": "/troubleshoot/power-platform/dataverse/d365-app-outlook/track-set-regarding-options-miss"
+    },
+    {
+      "source_path": "support/dynamics-365/sales/troubleshoot-dynamics-365-app-outlook.md",
+      "redirect_url": "/troubleshoot/power-platform/dataverse/d365-app-outlook/troubleshoot-dynamics-365-app-outlook"
+    },
+    {
+      "source_path": "support/dynamics-365/sales/we-cannot-load-this-app.md",
+      "redirect_url": "/troubleshoot/power-platform/dataverse/d365-app-outlook/we-cannot-load-this-app"
+    },
+    {
+      "source_path": "support/dynamics-365/sales/your-device-is-currently-unsupported.md",
+      "redirect_url": "/troubleshoot/power-platform/dataverse/d365-app-outlook/your-device-is-currently-unsupported"
     }
   ]
 }
diff --git a/support/dynamics-365/sales/toc.yml b/support/dynamics-365/sales/toc.yml
@@ -116,38 +116,6 @@
   items:
     - name: Error 8004f016 when importing contact-lead AttributeMap
       href: error-code-8004f016-when-importing-contact-lead-attributemap.md
-- name: Dynamics 365 client for Outlook
-  items:
-    - name: App for Outlook doesn't appear within Outlook
-      href: app-does-not-appear-within-outlook.md
-    - name: Can't load this app because email account isn't configured
-      href: we-cannot-load-this-app.md
-    - name: Error when installing CRM 2016 for Outlook
-      href: error-when-installing-crm-2016-outlook.md
-    - name: Errors when opening App for Outlook
-      href: errors-when-opening-365-app-outlook.md
-    - name: Experience without Server-Side Synchronization
-      href: experience-without-server-side-synchronization.md
-    - name: New Forms are formatted incorrectly or don't appear
-      href: new-forms-formatted-incorrectly.md
-    - name: Something went wrong during sign-in when accessing App for Outlook
-      href: something-went-wrong-during-sign.md
-    - name: Something went wrong during sign-in when using App for Outlook
-      href: something-went-wrong-during-sign-in.md
-    - name: The authentication was not successful
-      href: the-authentication-was-not-successful.md
-    - name: The given key wasn't present in the dictionary
-      href: the-given-key-was-not-present-in-dictionary.md
-    - name: This organization has already been configured
-      href: this-organization-has-already-been-configured-error-when-connecting.md
-    - name: Track and Set Regarding options are missing
-      href: track-set-regarding-options-miss.md
-    - name: Troubleshoot App for Outlook
-      href: troubleshoot-dynamics-365-app-outlook.md
-    - name: User role doesn't have required permissions
-      href: current-user-role-not-have-required-permissions.md
-    - name: Your device is currently unsupported
-      href: your-device-is-currently-unsupported.md
 - name: Dynamics 365 Server
   items:
     - name: Can't connect to the Dynamics 365 server
diff --git a/support/power-platform/dataverse/d365-app-outlook/app-does-not-appear-within-outlook.md b/support/power-platform/dataverse/d365-app-outlook/app-does-not-appear-within-outlook.md
@@ -4,6 +4,7 @@ description: Provides a solution to an issue where the app doesn't appear within
 ms.reviewer: 
 ms.topic: troubleshooting
 ms.date: 01/31/2023
+ms.custom: sap:Dynamics 365 App for Outlook Add-In
 ---
 # Microsoft Dynamics 365 App for Outlook doesn't appear within Outlook
 
diff --git a/support/power-platform/dataverse/d365-app-outlook/current-user-role-not-have-required-permissions.md b/support/power-platform/dataverse/d365-app-outlook/current-user-role-not-have-required-permissions.md
@@ -4,6 +4,7 @@ description: Fixes an issue in which you can't open Microsoft Dynamics 365 App f
 ms.reviewer: 
 ms.topic: troubleshooting
 ms.date: 03/31/2021
+ms.custom: sap:Dynamics 365 App for Outlook Add-In
 ---
 # "We are unable to show Dynamics 365 App for Outlook because current user role does not have required permissions" error occurs in Microsoft Dynamics 365 App for Outlook
 
diff --git a/support/power-platform/dataverse/d365-app-outlook/error-when-installing-crm-2016-outlook.md b/support/power-platform/dataverse/d365-app-outlook/error-when-installing-crm-2016-outlook.md
@@ -4,6 +4,7 @@ description: Provides a solution to an error that occurs when you try to install
 ms.reviewer: 
 ms.topic: troubleshooting
 ms.date: 03/31/2021
+ms.custom: sap:Dynamics 365 App for Outlook Add-In
 ---
 # Your version of Microsoft Dynamics CRM for Outlook isn't supported for upgrading to CRM 2016 for Outlook
 
diff --git a/support/power-platform/dataverse/d365-app-outlook/errors-when-opening-365-app-outlook.md b/support/power-platform/dataverse/d365-app-outlook/errors-when-opening-365-app-outlook.md
@@ -4,6 +4,7 @@ description: Troubleshooting errors when attempting to open Dynamics 365 App for
 ms.reviewer: 
 ms.topic: troubleshooting
 ms.date: 03/31/2021
+ms.custom: sap:Dynamics 365 App for Outlook Add-In
 ---
 # Troubleshooting errors when attempting to open Microsoft Dynamics 365 App for Outlook
 
diff --git a/support/power-platform/dataverse/d365-app-outlook/experience-without-server-side-synchronization.md b/support/power-platform/dataverse/d365-app-outlook/experience-without-server-side-synchronization.md
@@ -4,6 +4,7 @@ description: Describes Dynamics 365 App for Outlook experience without Server-Si
 ms.reviewer: 
 ms.topic: troubleshooting
 ms.date: 03/31/2021
+ms.custom: sap:Dynamics 365 App for Outlook Add-In
 ---
 # Microsoft Dynamics 365 App for Outlook experience without Server-Side Synchronization
 
diff --git a/support/power-platform/dataverse/d365-app-outlook/media/experience-without-server-side-synchronization/notification.png b/support/power-platform/dataverse/d365-app-outlook/media/experience-without-server-side-synchronization/notification.png
diff --git a/support/power-platform/dataverse/d365-app-outlook/new-forms-formatted-incorrectly.md b/support/power-platform/dataverse/d365-app-outlook/new-forms-formatted-incorrectly.md
@@ -4,6 +4,7 @@ description: Provides a solution to an issue where new forms are formatted incor
 ms.reviewer: debrau
 ms.topic: troubleshooting
 ms.date: 03/31/2021
+ms.custom: sap:Dynamics 365 App for Outlook Add-In
 ---
 # New Forms are formatted incorrectly or don't appear when working offline in the Microsoft Dynamics CRM Outlook client after applying the December 2012 Service Update
 
diff --git a/support/power-platform/dataverse/d365-app-outlook/something-went-wrong-during-sign-in.md b/support/power-platform/dataverse/d365-app-outlook/something-went-wrong-during-sign-in.md
@@ -4,6 +4,7 @@ description: Fixes an issue in which you get the Something went wrong during sig
 ms.reviewer: 
 ms.topic: troubleshooting
 ms.date: 03/31/2021
+ms.custom: sap:Dynamics 365 App for Outlook Add-In
 ---
 # "Something went wrong during sign-in" error using Microsoft Dynamics 365 App for Outlook
 
diff --git a/support/power-platform/dataverse/d365-app-outlook/something-went-wrong-during-sign.md b/support/power-platform/dataverse/d365-app-outlook/something-went-wrong-during-sign.md
@@ -4,6 +4,7 @@ description: Provides a solution to an error that occurs when you access the Mic
 ms.reviewer: 
 ms.topic: troubleshooting
 ms.date: 03/31/2021
+ms.custom: sap:Dynamics 365 App for Outlook Add-In
 ---
 # Something went wrong during sign-in error message displays when you access the Microsoft Dynamics 365 App for Outlook
 
diff --git a/support/power-platform/dataverse/d365-app-outlook/the-authentication-was-not-successful.md b/support/power-platform/dataverse/d365-app-outlook/the-authentication-was-not-successful.md
@@ -4,6 +4,7 @@ description: Provides a solution to an error that occurs when you try to use the
 ms.reviewer: 
 ms.topic: troubleshooting
 ms.date: 03/31/2021
+ms.custom: sap:Dynamics 365 App for Outlook Add-In
 ---
 # Sorry, the authentication was not successful error occurs in Microsoft Dynamics 365 App for Outlook
 
diff --git a/support/power-platform/dataverse/d365-app-outlook/the-given-key-was-not-present-in-dictionary.md b/support/power-platform/dataverse/d365-app-outlook/the-given-key-was-not-present-in-dictionary.md
@@ -4,6 +4,7 @@ description: Provides a solution to an error that occurs when you track an email
 ms.reviewer: 
 ms.topic: troubleshooting
 ms.date: 03/31/2021
+ms.custom: sap:Dynamics 365 App for Outlook Add-In
 ---
 # The given key was not present in the dictionary error occurs when you track an email in Microsoft Dynamics 365 for Outlook
 
diff --git a/support/power-platform/dataverse/d365-app-outlook/this-organization-has-already-been-configured-error-when-connecting.md b/support/power-platform/dataverse/d365-app-outlook/this-organization-has-already-been-configured-error-when-connecting.md
@@ -4,6 +4,7 @@ description: You may receive this organization has already been configured this
 ms.reviewer: 
 ms.topic: troubleshooting
 ms.date: 03/31/2021
+ms.custom: sap:Dynamics 365 App for Outlook Add-In
 ---
 # This organization has already been configured error when connecting Microsoft Dynamics CRM for Office Outlook
 
diff --git a/support/power-platform/dataverse/d365-app-outlook/track-set-regarding-options-miss.md b/support/power-platform/dataverse/d365-app-outlook/track-set-regarding-options-miss.md
@@ -4,6 +4,7 @@ description: Provides a solution to an issue where the Track and Set Regarding o
 ms.reviewer: 
 ms.topic: troubleshooting
 ms.date: 03/31/2021
+ms.custom: sap:Dynamics 365 App for Outlook Add-In
 ---
 # Track and Set Regarding options are missing in Microsoft Dynamics 365 App for Outlook
 
diff --git a/support/power-platform/dataverse/d365-app-outlook/troubleshoot-dynamics-365-app-outlook.md b/support/power-platform/dataverse/d365-app-outlook/troubleshoot-dynamics-365-app-outlook.md
@@ -3,6 +3,7 @@ title: Troubleshoot Dynamics 365 App for Outlook
 description: Troubleshooting Dynamics 365 App for Outlook.
 ms.reviewer: 
 ms.date: 03/31/2021
+ms.custom: sap:Dynamics 365 App for Outlook Add-In
 ---
 # Troubleshooting Microsoft Dynamics 365 App for Outlook
 
diff --git a/support/power-platform/dataverse/d365-app-outlook/we-cannot-load-this-app.md b/support/power-platform/dataverse/d365-app-outlook/we-cannot-load-this-app.md
@@ -4,6 +4,7 @@ description: Describes an error that occurs when you try to open the Dynamics 36
 ms.reviewer: 
 ms.topic: troubleshooting
 ms.date: 03/31/2021
+ms.custom: sap:Dynamics 365 App for Outlook Add-In
 ---
 # We can't load this app because your email account isn't configured with Dynamics 365 server-side sync for incoming email error occurs in Microsoft Dynamics 365 App for Outlook
 
diff --git a/support/power-platform/dataverse/d365-app-outlook/your-device-is-currently-unsupported.md b/support/power-platform/dataverse/d365-app-outlook/your-device-is-currently-unsupported.md
@@ -4,6 +4,7 @@ description: Provides a solution to an error that occurs when you select the Dyn
 ms.reviewer: 
 ms.topic: troubleshooting
 ms.date: 03/31/2021
+ms.custom: sap:Dynamics 365 App for Outlook Add-In
 ---
 # "Your device is currently unsupported" when accessing the Dynamics 365 App for Outlook
 
diff --git a/support/power-platform/dataverse/toc.yml b/support/power-platform/dataverse/toc.yml
@@ -18,6 +18,38 @@
       href: dataverse-web-api-and-sdk/dataverse-records-missing-required-fields.md
     - name: Web API client errors
       href: dataverse-web-api-and-sdk/web-api-client-errors.md
+- name: Dynamics 365 App for Outlook
+  items:
+    - name: App for Outlook doesn't appear within Outlook
+      href: d365-app-outlook/app-does-not-appear-within-outlook.md
+    - name: Can't load this app because email account isn't configured
+      href: d365-app-outlook/we-cannot-load-this-app.md
+    - name: Error when installing CRM 2016 for Outlook
+      href: d365-app-outlook/error-when-installing-crm-2016-outlook.md
+    - name: Errors when opening App for Outlook
+      href: d365-app-outlook/errors-when-opening-365-app-outlook.md
+    - name: Experience without Server-Side Synchronization
+      href: d365-app-outlook/experience-without-server-side-synchronization.md
+    - name: New Forms are formatted incorrectly or don't appear
+      href: d365-app-outlook/new-forms-formatted-incorrectly.md
+    - name: Something went wrong during sign-in when accessing App for Outlook
+      href: d365-app-outlook/something-went-wrong-during-sign.md
+    - name: Something went wrong during sign-in when using App for Outlook
+      href: d365-app-outlook/something-went-wrong-during-sign-in.md
+    - name: The authentication was not successful
+      href: d365-app-outlook/the-authentication-was-not-successful.md
+    - name: The given key wasn't present in the dictionary
+      href: d365-app-outlook/the-given-key-was-not-present-in-dictionary.md
+    - name: This organization has already been configured
+      href: d365-app-outlook/this-organization-has-already-been-configured-error-when-connecting.md
+    - name: Track and Set Regarding options are missing
+      href: d365-app-outlook/track-set-regarding-options-miss.md
+    - name: Troubleshoot App for Outlook
+      href: d365-app-outlook/troubleshoot-dynamics-365-app-outlook.md
+    - name: User role doesn't have required permissions
+      href: d365-app-outlook/current-user-role-not-have-required-permissions.md
+    - name: Your device is currently unsupported
+      href: d365-app-outlook/your-device-is-currently-unsupported.md
 - name: Environment and app access issues
   items:
     - name: Troubleshoot user access issues for different environments
