Updated-6940

updated images

Author: debapsaha

SharePoint/SharePointOnline/Media/download-and-install-updates .jpg

@@ -14,24 +14,24 @@ ms.custom:
 # Troubleshoot Windows Installation Error 0x800f0831
 
 > [!WARNING]
-> This error is flagged to have an IPU performed to recover the VM if the instructions do not resolve the issue.
+> This error is flagged to have an IPU performed to recover the VM if the instructions don't resolve the issue.
 
 The Windows Update error 0x80070002 typically occurs because of missing or corrupt files necessary for the update or incomplete previous updates. Understanding the root causes and following the appropriate troubleshooting steps can help resolve this issue effectively.
 
 ## Summary
 
-When you install an update, you can get the following error 0x800f0831 (CBS_E_STORE_CORRUPTION.). This error occurs because an update did not install properly some mandatory manifest files for the package.
+When you install an update, you can get the following error 0x800f0831 (CBS_E_STORE_CORRUPTION.). This error occurs because an update did'nt install properly some mandatory manifest files for the package.
 This TSG is designed to mitigate this issue and be able to install the updates needed.
 
 ## Symptom
 
-:::image type="content" source="../../../SharePoint/SharePointOnline/Media/download-and-install-updates .jpg" alt-text="Download and install error":::
+:::image type="content" source="media/install-error-new.jpg" alt-text="Install error":::
 
-:::image type="content" source="../../../SharePoint/SharePointOnline/Media/windows-update.jpg" alt-text="Windows update error message"::::
+:::image type="content" source="media/windows-update-new.jpg" alt-text="Windows update error":::
 
-:::image type="content" source="../../../SharePoint/SharePointOnline/Media/retry-deba.jpg" alt-text="Retry screenshot":::
+:::image type="content" source="media/retry-deba-new.jpg" alt-text="Retry screenshot":::
 
-When you try to install any patch using the standalone installer (.msu) or Windows Update and the update was not installed:
+When you try to install any patch using the standalone installer (.msu) or Windows Update and the update was'nt installed:
 
 ## Root cause
 
@@ -49,13 +49,13 @@ In order to see exactly what is happening, we need to open and check the CBS.log
 2017-11-15 12:40:00, Info CBS Failed to resolve package [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]
 ```
 
-- For this specific scenario, it happens because there is an assembly missing or corrupted from the KB3192392, specifically "Package_123_for_KB3192392~31bf3856ad364e35~amd64~~6.3.1.4" these packages are located into the registy path: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages. An update either was not installed at all, or it was installed without applying some packages to the registry.
+- For this specific scenario, it happens because there is an assembly missing or corrupted from the KB3192392, specifically "Package_123_for_KB3192392~31bf3856ad364e35~amd64~~6.3.1.4" these packages are located into the registy path: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages. An update either was'nt installed at all, or it was installed without applying some packages to the registry.
 
 > [!IMPORTANT]
 > This issue may vary depending on each case but the baseline of the issue is the same.
 
 > [!NOTE]
-> To get the CBS.log or logs, you can use the TSSv2 to collect all the logs  you need for such cases. For more information see, [CBS logs](https://aka.ms/dndlogs).
+> To get the CBS.log or logs, you can use the TSSv2 to collect all the logs  you need for such cases. For more information, see, [CBS logs](https://aka.ms/dndlogs).
 
 ## Mitigation
 
@@ -70,18 +70,18 @@ We need to move to the plan, to either add or remove the culprit KB manually fro
 
 ### If KB was installed:
 
-1. Check if the complaining KB that we took from the first step to identify the KB is installed or not in the machine. If it is not installed proceed to the "If KB was not installed" steps.
-1. If you found that the KB was installed, you need to remove it, the best approach is the following steps:
+1. Check if the complaining KB that we took from the first step to identify the KB, is installed or not in the machine. If it  isn't installed, proceed to the "If KB was'nt installed" steps.
+1. If you find that the KB was installed, you need to remove it. The best approach is the following steps:
 
 ### Instructions
 
 1. Reproduce the issue by trying to install the patch or the feature with issues. We need to do this step to ensure that the latest data is logged into the latest CBS.log.
 1. Identify the package that the CBS process is complaining about, ensure you verify the KB as well.
-1. In any web browser, go to [Microsoft Update Catalog](https://www.catalog.update.microsoft.com/Home.aspx).
+1. On any web browser, go to [Microsoft Update Catalog](https://www.catalog.update.microsoft.com/Home.aspx).
 1. Search for the  identified KB number. 
 1. Select and download the proper KB depending on the OS version and architecture
-1. When you download the KB, paste it into a temp folder in the C drive C:\temp
-1. When we have the KB there, we need to run the command in cmd as admin navigating to the folder itself
+1. Download the KB, paste it into a temp folder in the C drive C:\temp
+1. Run the command in cmd as admin navigating to the folder itself
 
 ```output
 cd \
@@ -100,9 +100,9 @@ Dism /online /remove-package /packagepath:C:\temp\windows10.0-kb4462937-x64.cab
 ```
 
 > [!NOTE]
-> We are using KB4462937 as an example, remember to use the KB extracted into the c:\temp folder
+> We're using KB4462937 as an example, remember to use the KB extracted into the c:\temp folder
 
-10. If you are asked to reboot, do it and then run the command in a cmd with administrator privileges. If the reboot is not required, just run the command in a cmd with administrator privileges:
+10. If you're asked to reboot, do it and then run the command in a cmd with administrator privileges. If the reboot  isn't required, just run the command in a cmd with administrator privileges:
 
 ```output
 Dism /online /add-package /packagepath:C:\temp\windows10.0-kb4462937-x64.cab
@@ -111,7 +111,7 @@ Dism /online /add-package /packagepath:C:\temp\windows10.0-kb4462937-x64.cab
 11. Reboot the machine
 12. Try again to install the update or feature
 
-### If KB was not installed:
+### If KB was'nt installed:
 
 1. Download the KB that we identified from [Microsoft Update Catalog](https://www.catalog.update.microsoft.com/Home.aspx).
 1. When you have it move it to a temp folder in the C drive C:\temp
@@ -139,4 +139,4 @@ Dism /online /add-package /packagepath:C:\temp\windows10.0-kb4462937-x64.cab
 ### IPU Process (In-place Upgrade)
 
 > [!NOTE]
-> Awareness: If the mitigations given did not fix the issue, this specific Windows Update (WU) error code is identified that may require an In-Place Upgrade (IPU) to recover the virtual machine (VM). For Windows on Azure (WOA) scenarios—especially in alignment with efforts to reduce days to closure—these WU errors are reviewed and approved as eligible for IPU as a simplified recovery path. Customers encountering these specific issues can be confidently offered the in-place upgrade option as an effective resolution.
+> Awareness: If the mitigations given did'nt fix the issue, this specific Windows Update (WU) error code is identified that may require an In-Place Upgrade (IPU) to recover the virtual machine (VM). For Windows on Azure (WOA) scenarios—especially in alignment with efforts to reduce days to closure—these WU errors are reviewed and approved as eligible for IPU as a simplified recovery path. Customers encountering these specific issues can be confidently offered the in-place upgrade option as an effective resolution.