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‎support/entra/entra-id/mfa/unknown-error-occurred-sign-in-assistant.md‎

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# Error when you run the Azure Active Directory Sync Tool Configuration Wizard: An unknown error occurred with the Microsoft Online Services Sign-in Assistant
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_Original product version:_   Cloud Services (Web roles/Worker roles), Microsoft Entra ID, Microsoft Intune, Azure Backup, Office 365 Identity Management
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_Original KB number:_   2502710
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## Summary
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This article helps you resolve the "An unknown error occurred with the Microsoft Online Services Sign-in Assistant" message you encounter after you run the Azure Active Directory Sync Tool Configuration Wizard.
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_Original product version:_   Cloud Services (Web roles/Worker roles), Microsoft Entra ID, Microsoft Intune, Azure Backup, Office 365 Identity Management
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_Original KB number:_   2502710
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## Symptoms
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When you run the Microsoft Azure Active Directory Sync Tool Configuration Wizard, you receive the following error message:

‎support/entra/entra-id/user-prov-sync/aad-management-agent-hangs-during-import.md‎

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# Microsoft Entra Management Agent hangs during Full Import or Delta Import with error: System.Collections.Generic.KeyNotFoundException
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_Original product version:_   Active Directory
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_Original KB number:_   3096482
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## Summary
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This article provides a resolution to an issue in which the Microsoft Entra Management Agent stops responding with error System.Collections.Generic.KeyNotFoundException.
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_Original product version:_   Active Directory
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_Original KB number:_   3096482
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## Symptoms
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When you run a Full Import or a Delta Import on the Microsoft Entra Connector, one of the following actions occur:

‎support/entra/entra-id/user-prov-sync/admin-credentials-supplied-not-valid.md‎

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# Error when you try to run the Azure Active Directory Sync Tool Configuration wizard: The Enterprise Administrator credentials that you supplied are not valid
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_Original product version:_   Cloud Services (Web roles/Worker roles), Microsoft Entra ID, Microsoft Intune, Azure Backup, Office 365 Identity Management
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_Original KB number:_   2386471
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## Summary
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This article helps you resolve the "The Enterprise Administrator credentials that you supplied are not valid. Supply valid credentials and try again." message you encoutner after you run the Microsoft Azure Active Directory Sync Tool Configuration Wizard.
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_Original product version:_   Cloud Services (Web roles/Worker roles), Microsoft Entra ID, Microsoft Intune, Azure Backup, Office 365 Identity Management
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_Original KB number:_   2386471
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## Symptoms
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When you try to run the Microsoft Azure Active Directory Sync Tool Configuration Wizard, you receive the following error message:

‎support/entra/entra-id/user-prov-sync/cannot-work-automatic-upgrade.md‎

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# Microsoft Entra Connect is not working correctly after an automatic upgrade
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## Summary
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This article discusses an issue in which Microsoft Entra Connect is only partially upgraded or the password synchronization and the password writeback features are disabled.
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_Original product version:_   Microsoft Entra ID

‎support/entra/entra-id/user-prov-sync/fail-connect-azure-information-protection-powershell.md‎

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> [!NOTE]
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> Microsoft Azure Information Protection was previously known as Microsoft Azure Rights Management.
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## Summary
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This article resolves an issue where you can't connect to the Azure Information Protection Service using Windows PowerShell in Office 365.
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_Original product version:_   Microsoft Entra ID, Azure Information Protection

‎support/entra/entra-id/user-prov-sync/services-sync-not-start.md‎

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# One or more Microsoft Entra Connect services don't start
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_Original product version:_   Microsoft Entra ID, Office 365 Identity Management
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_Original KB number:_   2995030
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## Summary
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This article describes an issue that prevents Microsoft Entra Connect services from starting.
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_Original product version:_   Microsoft Entra ID, Office 365 Identity Management
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_Original KB number:_   2995030
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## Symptoms
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You discover that one or more Microsoft Entra Connect services don't start. For example, the Microsoft Azure AD Sync service (ADSync) doesn't start.

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