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title: Win key remains held in local session after pressing Ctrl + Win + L in a remote session
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description: Addresses a problem with AVD. When using Ctrl + Win + L for Live Caption in a remote session, the Win key remains held in the local session.
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ms.date: 04/14/2025
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title: Win Key Remains Held in Local Session After Pressing Ctrl+Win+L in a Remote Session
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description: Addresses a problem with AVD where the Windows key remains held in the local session when using Ctrl+Win+L for live captions in a remote session.
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ms.date: 04/21/2025
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manager: dcscontentpm
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audience: itpro
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ms.topic: troubleshooting
@@ -10,29 +10,29 @@ ms.custom:
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- sap:Azure Virtual Desktop\Remote Desktop Clients\Redirecting resources via the client
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- pcy:wincomm-user-experience
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---
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# Win key remains held in local session after pressing Ctrl + Win + L in a remote session
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# Windows key remains held in the local session after pressing Ctrl+Win+L in a remote session
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This article addresses a problem with Azure Virtual Desktop (AVD). After you press Ctrl + Win + L for Live Caption in a remote session, the Win key remains held in the local session.
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This article addresses a problem with Azure Virtual Desktop (AVD). After you press <kbd>Ctrl</kbd>+<kbd>Win</kbd>+<kbd>L</kbd> for live captions in a remote session, the Windows key remains held in the local session.
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## Symptom
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## Symptoms
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Consider the following scenario:
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* You connect to a Windows 11based remote computer by using either MSRDC or Windows App.
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* You enter the full screen mode in the remote session.
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* You press Ctrl + Win + L to start Live Caption.
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* You release Ctrl and L first, and then finally release the Win key.
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* You connect to a Windows 11-based remote computer by using the Microsoft Remote Desktop Client (MSRDC) or Windows App.
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* You enter full screen mode in the remote session.
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* You press <kbd>Ctrl</kbd>+<kbd>Win</kbd>+<kbd>L</kbd> to start live captions.
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* You release <kbd>Ctrl</kbd> and <kbd>L</kbd> first and then release the <kbd>Win</kbd> key.
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* You minimize or exit full screen mode of the remote session and return to the local desktop.
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In this scenario, the Win key is still held in the local session. If you press another key, Windows interprets it as if you're pressing the Win key along with that key. For example, if you press "I" at that moment, the Settings app opens.
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In this scenario, the <kbd>Win</kbd> key is still held in the local session. If you press another key, Windows interprets it as you pressing the <kbd>Win</kbd> key along with that key. For example, if you press <kbd>I</kbd> at that moment, the **Settings** app opens.
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## Cause
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This behavior is due to a known limitation in Windows that is designed to protect against attempts to override the Win + L combination. When you use the Win key, there are certain key combos locked to prevent malicious use.
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This behavior is due to a known limitation in Windows that is designed to prevent attempts to override the <kbd>Win</kbd>+<kbd>L</kbd> combination. When you use the <kbd>Win</kbd> key, certain key combinations are locked to prevent malicious use.
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## Workaround
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We recommend using one of the following workarounds:
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* Change the order in which the three keys are released. That is, after pressing Ctrl + Win + L, release the L or Win key before Ctrl.
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* Start Live Caption from start menu. You can just press and release Win button to open the start menu.
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* Change the order in which the three keys are released. That is, after pressing <kbd>Ctrl</kbd>+<kbd>Win</kbd>+<kbd>L</kbd>, release the <kbd>L</kbd> or <kbd>Win</kbd> key before the <kbd>Ctrl</kbd> key.
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* Start live captions from the **Start**menu. You can just press and release the <kbd>Win</kbd> button to open the **Start** menu.
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