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# For more information, see https://review.learn.microsoft.com/en-us/help/platform/learn-editor-add-metadata?branch=main
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# For valid values of ms.service, ms.prod, and ms.topic, see https://review.learn.microsoft.com/en-us/help/platform/metadata-taxonomies?branch=main
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title: Error AADSTS500011 - Resource Principal Not Found
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description: Describes a problem in which a user receives the error AADSTS500011 when trying to sign-in
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author: custorod# GitHub alias
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description: Describes a problem in which a user receives the error AADSTS500011 when trying to sign in to Microsoft Entra ID.
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author: custorod
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ms.author: custorod
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ms.service: entra-id
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ms.topic: troubleshooting-problem-resolution
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ms.date: 01/16/2025
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ms.date: 01/16/2025
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ms.subservice: authentication
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ms.custom: sap:Issues Signing In to Applications
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---
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# AADSTS500011 - Resource Principal Not Found
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This article describes a problem in which a user receives the error message "AADSTS500011 - The resource principal named [resource URL] was not found in the tenant named [tenant ID]."
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This article describes a problem in which a user receives the error "AADSTS500011" when trying to sign in to Microsoft Entra ID.
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## Symptoms
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The user receives the error `AADSTS500011 - The resource principal named [resource URL] was not found in the tenant named [tenant ID]`, when trying to sign in to an application that has been integrated with Microsoft Entra ID.
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When a user try to to sign in to an application that has been integrated with Microsoft Entra ID, the error `AADSTS500011 - The resource principal named [resource URL] was not found in the tenant named [tenant ID]` is received.
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## Cause
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This error occurs when the resource principal (the application or service) is not found in the tenant. This can happen if:
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1. The resource application has not been provisioned by the administrator in the tenant.
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1. The resource application has not been consented to by any user in the tenant.
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1. The [resource URL] is not correct.
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1. The [tenant ID] is not correct.
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- The resource application has not been provisioned by the administrator in the tenant.
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- The resource application has not been consented to by any user in the tenant.
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- The resource URL is not configured correctly.
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- The tenant ID is not correct.
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## Resolution
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@@ -50,13 +46,13 @@ To resolve this issue, follow these steps:
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- Go to the Azure Portal and navigate to Microsoft Entra > Enterprise applications.
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- Find the application and ensure that it has the necessary permissions and consent.
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1.**Check [resource URL]**:
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- Verify if the error message’s [Resource URL] matches the resource application you've provisioned in your tenant ID.
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1.**Check resource URL**:
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- Verify if the resource URL that shows in error message matches the resource application you've provisioned in your tenant ID.
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- Ensure that the authentication request is sent using the correct [resource URL].
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- Ensure that the authentication request is sent using the correct resource URL.
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1.**Check [tenant ID]**:
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- Verify if the error message’s [tenant ID] is the same as your tenant ID.
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1.**Check tenant ID**:
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- Verify if the tenant ID that shows in the error message is the same as your tenant ID.
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- Ensure that the authentication request is sent to the correct Microsoft Entra ID tenant.
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@@ -65,3 +61,5 @@ To resolve this issue, follow these steps:
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For a full list of authentication and authorization error codes, see [Microsoft Entra authentication and authorization error codes](/azure/active-directory/develop/reference-error-codes).
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To investigate individual errors, go to [https://login.microsoftonline.com/error](https://login.microsoftonline.com/error).
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