Skip to content

Commit 229e6ec

Browse files
authored
Update metadata and improve error description
1 parent 6f0a993 commit 229e6ec

1 file changed

Lines changed: 17 additions & 19 deletions

File tree

Lines changed: 17 additions & 19 deletions
Original file line numberDiff line numberDiff line change
@@ -1,36 +1,32 @@
11
---
2-
# Required metadata
3-
# For more information, see https://review.learn.microsoft.com/en-us/help/platform/learn-editor-add-metadata?branch=main
4-
# For valid values of ms.service, ms.prod, and ms.topic, see https://review.learn.microsoft.com/en-us/help/platform/metadata-taxonomies?branch=main
52

63
title: Error AADSTS500011 - Resource Principal Not Found
7-
description: Describes a problem in which a user receives the error AADSTS500011 when trying to sign-in
8-
author: custorod # GitHub alias
4+
description: Describes a problem in which a user receives the error AADSTS500011 when trying to sign in to Microsoft Entra ID.
5+
author: custorod
96
ms.author: custorod
107
ms.service: entra-id
118
ms.topic: troubleshooting-problem-resolution
12-
ms.date: 01/16/2025
9+
ms.date: 01/16/2025
1310
ms.subservice: authentication
11+
ms.custom: sap:Issues Signing In to Applications
1412
---
1513

1614
# AADSTS500011 - Resource Principal Not Found
1715

18-
This article describes a problem in which a user receives the error message "AADSTS500011 - The resource principal named [resource URL] was not found in the tenant named [tenant ID]."
16+
This article describes a problem in which a user receives the error "AADSTS500011" when trying to sign in to Microsoft Entra ID.
1917

2018
## Symptoms
2119

22-
The user receives the error `AADSTS500011 - The resource principal named [resource URL] was not found in the tenant named [tenant ID]`, when trying to sign in to an application that has been integrated with Microsoft Entra ID.
20+
When a user try to to sign in to an application that has been integrated with Microsoft Entra ID, the error `AADSTS500011 - The resource principal named [resource URL] was not found in the tenant named [tenant ID]` is received.
2321

2422
## Cause
2523

2624
This error occurs when the resource principal (the application or service) is not found in the tenant. This can happen if:
27-
1. The resource application has not been provisioned by the administrator in the tenant.
2825

29-
1. The resource application has not been consented to by any user in the tenant.
30-
31-
1. The [resource URL] is not correct.
32-
33-
1. The [tenant ID] is not correct.
26+
- The resource application has not been provisioned by the administrator in the tenant.
27+
- The resource application has not been consented to by any user in the tenant.
28+
- The resource URL is not configured correctly.
29+
- The tenant ID is not correct.
3430

3531
## Resolution
3632

@@ -50,13 +46,13 @@ To resolve this issue, follow these steps:
5046
- Go to the Azure Portal and navigate to Microsoft Entra > Enterprise applications.
5147
- Find the application and ensure that it has the necessary permissions and consent.
5248

53-
1. **Check [resource URL]**:
54-
- Verify if the error message’s [Resource URL] matches the resource application you've provisioned in your tenant ID.
49+
1. **Check resource URL**:
50+
- Verify if the resource URL that shows in error message matches the resource application you've provisioned in your tenant ID.
5551

56-
- Ensure that the authentication request is sent using the correct [resource URL].
52+
- Ensure that the authentication request is sent using the correct resource URL.
5753

58-
1. **Check [tenant ID]**:
59-
- Verify if the error message’s [tenant ID] is the same as your tenant ID.
54+
1. **Check tenant ID**:
55+
- Verify if the tenant ID that shows in the error message is the same as your tenant ID.
6056

6157
- Ensure that the authentication request is sent to the correct Microsoft Entra ID tenant.
6258

@@ -65,3 +61,5 @@ To resolve this issue, follow these steps:
6561
For a full list of authentication and authorization error codes, see [Microsoft Entra authentication and authorization error codes](/azure/active-directory/develop/reference-error-codes).
6662

6763
To investigate individual errors, go to [https://login.microsoftonline.com/error](https://login.microsoftonline.com/error).
64+
65+
[!INCLUDE [Azure Help Support](../../../includes/azure-help-support.md)]

0 commit comments

Comments
 (0)