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AB#9551-b: Modify web.config to increase update limits
Second PR for [CI 9551](https://dev.azure.com/KMOps/ContentExperience/_queries/edit/9551)
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support/mem/configmgr/update-management/error-80244007-when-wsus-client-scans-updates.md

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---
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title: Error 80244007 when a Windows Server Update Services (WSUS) client scans for updates
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description: Describes an issue in which WSUS clients can't scan for updates.
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ms.date: 02/11/2025
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ms.reviewer: kaushika
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ms.date: 02/03/2026
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ms.reviewer: kaushika, viki, v-appelgate
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ms.custom: sap:Software Update Management (SUM)\Software Update Scanning
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---
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# Error 80244007 when a WSUS client scans for updates
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This article helps you fix an issue where you receive the **[80244007] SyncUpdates_WithRecovery failed** error when a WSUS client scans for updates.
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_Original product version:_   Windows Server 2019, Windows Server 2016, Windows Server 2012 R2, Windows Server 2012
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_Original KB number:_   4096317
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## Summary
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When Windows Server Update Services (WSUS) clients scan for updates, they might fail with error `[80244007] SyncUpdates_WithRecovery failed`. This error occurs when the number of updates to be synchronized exceeds the default maximum number of installed prerequisites that a client can pass to the SyncUpdates method.
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This article describes how to identify and resolve this issue by adjusting WSUS server configuration settings.
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## Symptom
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You use WSUS to deploy software updates to computers in your organization. When a WSUS client computer scans for updates on the WSUS server, you see the following error message in the WindowsUpdate.log file on the client computer:
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To fix the issue, follow these steps on the WSUS server:
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1. Open an elevated Command Prompt window, and then go to the following location:
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`%programfiles%\Update Services\WebServices\ClientWebService`
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1. Open an elevated Command Prompt window, and then go to %programfiles%\Update Services\WebServices\ClientWebService.
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2. Type the following commands, and press Enter after each command:
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notepad.exe web.config
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```
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3. Locate the following line in web.config:
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3. In **web.config**, locate the following entries, and then update their values as indicated:
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```xml
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<add key="maxInstalledPrerequisites" value="400"/>
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<add key="maxInstalledPrerequisites" value="800"/>
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<add key="maxCachedUpdates" value="44000"/>
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```
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4. Change the value from **400** to **800**.
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5. Save the web.config file.
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6. Run `IISReset`.
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This change increases **maxInstalledPrerequisites** from 400 to 800 and **maxCachedUpdates** from 22,000 to 44,000.
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4. Save the web.config file.
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5. Run `IISReset`.

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