update

Author: Deland-Han

support/windows-365/sample.md

@@ -1,22 +1,22 @@
-# Troubleshoot Windows 365 Enterprise Cloud PCs that are in grace period
+# Troubleshoot Windows 365 Enterprise Cloud PCs grace period issue
 
-Windows 365 Cloud PCs offer a seamless and scalable solution for virtual desktops. However, administrators may occasionally encounter a situation where a Cloud PC enters a grace period. This guide will walk you through the necessary steps to address Cloud PCs in grace.
+Windows 365 Cloud PCs provide a seamless and scalable solution for virtual desktops. However, administrators may encounter situations where a Cloud PC enters a grace period. This guide explains how to address Cloud PCs in grace period issue.
 
 ## Understanding grace period
 
 When a Windows 365 license is removed from a user account, their Enterprise Cloud PC enters a grace period. During this time, the Cloud PC remains accessible before it's deprovisioned. It's important to act promptly to avoid service disruption.
 
 A Windows 365 Cloud PC can enter a grace period when a valid Windows 365 license is removed from a user or the connection between the user and provisioning policy is broken. This can happen in one of the following scenarios:
 
-- The user is removed from the group where the user inherited the license from.
+- The user account is removed from the group where the license was inherited from.
 - The direct license assignment is removed from the user.
-- The user is removed from a group that is assigned to the provisioning policy that is used to create the Cloud PC.
+- The user is removed from a group that is assigned to the provisioning policy used to create the Cloud PC.
 
 In any of these scenarios, the Cloud PC remains operational for 7 days, allowing time to resolve the issue before the Cloud PC is deprovisioned.
 
 ## Actions to address grace period
 
-To return a Cloud PCs to a provisioned state, there are two key areas to check:
+To return Cloud PCs to a provisioned state, check the following two key areas:
 
 1. Original license assignments are in place.
 2. Connection to the relevant provisioning policy is in place.
@@ -30,7 +30,7 @@ The following sections provide the necessary actions to address grace period. Th
 
 There are two primary methods to reassign Windows 365 licenses to users: group-based licensing and direct assignment.
 
-### Group-Based Licensing
+### Group-Based licensing
 
 Group-based licensing allows administrators to assign licenses to users through Entra ID groups. This method simplifies management by automating license assignment based on group membership. To manage group-based licensing, follow these steps:
 
@@ -40,19 +40,19 @@ Group-based licensing allows administrators to assign licenses to users through
 4. On the **License details** page, select the **Groups** tab, and then select **Assign licenses**.
 5. In the details panel, search for the group that you want to assign licenses to, and then select the name from the **Suggested groups** list.
 6. To assign or remove access to specific items, select **Turn apps and services on or off**.
-7. When you're finished, select **Assign**, and then close the right pane.
+7. When finished, select **Assign**, and then close the right pane.
 
 ### Direct Assignment
 
-Direct assignment involves manually assigning licenses to individual users. To manage direct assignment of licenses, follow these steps:
+Direct assignment involves manually assigning licenses to individual users. Follow these steps to manage direct assignment of licenses:
 
 1. Sign in to the [Microsoft 365 admin center](https://go.microsoft.com/fwlink/p/?linkid=2024339) as at least a License Administrator.
 2. Go to the **Billing** > [Licenses](https://go.microsoft.com/fwlink/p/?linkid=842264) page.
 3. On the **Subscriptions** tab, select the Windows 365 license that you want to assign.
 4. On the **License details** page, select the **Users** tab, and then select **Assign licenses**.
 5. In the **Assign licenses to users** pane, begin typing a name, and then choose it from the results to add it to the list. You can add up to 20 users at a time.
 6. To assign or remove access to specific items, select **Turn apps and services on or off**.
-7. When you're finished, select **Assign**, and then close the right pane.
+7. When finished, select **Assign**, and then close the right pane.
 
 ## Disconnection from Provisioning Policies
 
@@ -78,7 +78,7 @@ To do so, follow these steps:
 1. Sign in to the [Microsoft Intune admin center](https://go.microsoft.com/fwlink/?linkid=2109431), and then select **Devices** > **Windows 365**.
 2. Navigate to **Provisioning policies** and open the provisioning policy the Cloud PCs in grace were created from.
 3. Under **Assignments**, select **Edit**.
-4. On the Assignments page, select **Add groups** > choose the groups you want this policy assigned to > **Select**.
+4. On the Assignments page, select **Add groups**, choose the groups you want this policy assigned to, and then select **Select**.
 
    > [!NOTE]
    > Nested groups aren't currently supported.
@@ -108,8 +108,8 @@ To do so, follow these steps:
 2. Navigate to **All Cloud PCs** and locate the Cloud PC that is in grace and no longer required.
 3. In the Status column of the list, select **In grace period** > **Deprovision now** > **Yes**.
 
-For more information, see [End grace period for Cloud PCs in Windows 365 | Microsoft Learn](/windows-365/enterprise/end-grace-period)
+For more information, see [End grace period for Cloud PCs in Windows 365 | Microsoft Learn](/windows-365/enterprise/end-grace-period).
 
 ## Conclusion
 
-Addressing Windows 365 Cloud PCs that are in grace period requires prompt action to reassign licenses and ensure proper group memberships. By following the steps outlined in this guide, administrators can efficiently manage their Windows 365 environment and avoid service disruptions. Continual monitoring and verification are essential to maintaining a seamless user experience.
+Addressing Windows 365 Cloud PCs in grace period requires prompt action to reassign licenses and ensure proper group memberships. By following this guide, administrators can efficiently manage their Windows 365 environment and avoid service disruptions. Continual monitoring and verification are essential to maintaining a seamless user experience.