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Merge remote-tracking branch 'upstream/main' into AB#7613-Troubleshoot-Windows-Update-Error-0x8007000d
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support/azure/.openpublishing.redirection.azure.json

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{
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"source_path": "entra/entra-id/welcome-entra-id.yml",
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"redirect_url": "/troubleshoot/entra/entra-id/welcome-entra-id",
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"redirect_document_id": true
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"redirect_document_id": false
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},
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{
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"source_path": "entra/entra-id/user-prov-sync/use-upn-matching-identity-sync.md",

support/azure/azure-storage/files/security/files-troubleshoot-smb-authentication.md

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- Hybrid Microsoft Entra joined
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- Cloud-native (Microsoft Entra–only) clients cannot use this workaround.
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To apply this mitigation, configure a cloud trust between on-premises AD DS and Microsoft Entra ID for accessing Azure Files. For step-by-step guidance, see: [Configure a cloud trust for Azure Files authentication](files/storage-files-identity-auth-hybrid-cloud-trust?tabs=azure-portal)
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To apply this mitigation, configure a cloud trust between on-premises AD DS and Microsoft Entra ID for accessing Azure Files. For step-by-step guidance, see [Configure a cloud trust for Azure Files authentication](/azure/storage/files/storage-files-identity-auth-hybrid-cloud-trust).
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## Error AADSTS50105
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support/azure/virtual-machines/windows/toc.yml

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href: ../../../windows-server/installing-updates-features-roles/troubleshoot-windows-update-error-0x8000ffff.md?context=/troubleshoot/azure/virtual-machines/windows/context/context
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- name: Error code 0x80070002
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href: ../../../windows-server/installing-updates-features-roles/troubleshoot-windows-update-error-0x80070002.md?context=/troubleshoot/azure/virtual-machines/windows/context/context
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- name: Error 0x80070003 when Windows Update fails
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href: ../../../windows-server/installing-updates-features-roles/error-0x80070003-windows-update-fails.md?context=/troubleshoot/azure/context/context
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- name: Error code 0x8007000d
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href: ../../../windows-server/installing-updates-features-roles/error-invalid-data-startup-installing-updates.md?context=/troubleshoot/azure/virtual-machines/windows/context/context
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- name: Error code 0x8007000e or 0x800705aa

support/windows-client/toc.yml

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items:
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- name: Analyze log file entries that SFC.exe generates
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href: ./installing-updates-features-roles/analyze-sfc-program-log-file-entries.md
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- name: Error 0x80070003 at startup after you install a Windows update
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href: ../windows-server/installing-updates-features-roles/error-0x80070003-windows-update-fails.md?context=/troubleshoot/windows-client/context/context
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- name: Error code 0x8024402C when you try to install a Windows update or a Feature on Demand
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href: ./installing-updates-features-roles/error-0x8024402c-installing-update-feature-on-demand.md
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- name: Fix errors found in CheckSUR.log
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---
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title: Error 0x80070003 at Startup after You Install a Windows Update
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description: Discusses how to fix Windows Update error 0x80070003. When this issue occurs, the update can't install correctly. After the computer restarts, the installation rolls back.
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manager: dcscontentpm
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audience: itpro
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ms.date: 12/30/2025
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ai.usage: ai-assisted
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ms.topic: troubleshooting
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ms.reviewer: kaushika, dougking, v-appelgatet
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ms.custom:
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- sap:windows servicing,updates and features on demand\windows update fails - installation stops with error
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- pcy:WinComm Devices Deploy
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appliesto:
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- ✅ <a href=https://learn.microsoft.com/windows/release-health/supported-versions-windows-client target=_blank>Supported versions of Windows Client</a>
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- ✅ <a href=https://learn.microsoft.com/windows/release-health/windows-server-release-info target=_blank>Supported versions of Windows Server</a>
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- ✅ <a href=https://learn.microsoft.com/lifecycle/products/windows-365target=_blank>Supported versions of Windows 365</a>
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- <a href=https://learn.microsoft.com/lifecycle/products/azure-virtual-machine target=_blank>Supported versions of Azure Virtual Machine</a>
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---
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# Error 0x80070003 at startup after you install a Windows update
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This article discusses how to fix Windows Update error 0x80070003. When this issue occurs, the update can't install correctly. After the computer restarts, the installation rolls back.
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## Symptoms
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When you try to install a Windows update, the installation fails, and you receive the following error message:
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> Some update files are missing or have problems. We'll try to download the update again later. Error code: (0x80070003).
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## Cause
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This error typically means that driver files are missing or inaccessible.
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## Resolution
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> [!IMPORTANT]
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>
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> - If the affected computer is a Windows virtual machine (VM) that can't restart correctly or that you can't access by using SSH, make sure that you can use the Azure Serial Console to access the VM.
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> - Before you troubleshoot this issue, back up the operating system disk. For information about this process for VMs, see [About Azure Virtual Machine restore](/azure/backup/about-azure-vm-restore).
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The most reliable way to fix this issue is to perform an in-place upgrade on the affected computer.
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> [!NOTE]
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> For more information about how to upgrade VMs, see one of the following articles:
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>
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> - [In-place upgrade for VMs running Windows Server in Azure](/azure/virtual-machines/windows-in-place-upgrade)
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> - [In-place upgrade for supported VMs running Windows in Azure (Windows client)](../../azure/virtual-machines/windows/in-place-system-upgrade.md)
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If you experience error 0x80070003 during the in-place upgrade, see ["0x80070003" error and Windows upgrade fails during "Process Drivers for Migration"](../setup-upgrade-and-drivers/error-0x80070003-during-process-drivers-for-migration.md).
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If the issue persists, contact Microsoft Support. In the support request, share the path or file that isn't found. For information about how to identify this information, see the next section.
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## More information
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To identify the path that Windows Update can't find, follow these steps:
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1. On the affected computer, go to the %Windir%\logs\CBS folder (%Windir% represents the Windows directory on the computer's system drive).
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1. Use a text editor to open the most recent CBS.log file, and search for a ", error" string.
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1. Check the log entries that share the same timestamp as the error, and locate the path that's related to the error.
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For example, the following excerpt shows that the issue occurred during the installation of Ntprint.inf (the Windows printer driver):
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```output
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2017-12-06 15:30:46, Info CBS INSTALL index: 69, phase: 1, result 3, inf: ntprint4.inf
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2017-12-06 15:30:46, Info CBS Doqe: Recording result: 0x80070003, for Inf: ntprint4.inf
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2017-12-06 15:30:46, Info CBS DriverUpdateInstallUpdates failed [HRESULT = 0x80070003 - ERROR_PATH_NOT_FOUND]
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2017-12-06 15:30:46, Info CBS Doqe: Failed installing driver updates [HRESULT = 0x80070003 - ERROR_PATH_NOT_FOUND]
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2017-12-06 15:30:46, Info CBS Perf: Doqe: Install ended.
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2017-12-06 15:30:46, Info CBS Failed installing driver updates [HRESULT = 0x80070003 - ERROR_PATH_NOT_FOUND]
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2017-12-06 15:30:46, Error CBS Startup: Failed while processing non-critical driver operations queue. [HRESULT = 0x80070003 - ERROR_PATH_NOT_FOUND]
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2017-12-06 15:30:46, Info CBS Startup: Rolling back KTM, because drivers failed.
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2017-12-06 15:30:46, Info CBS Setting ExecuteState key to: CbsExecuteStateStageDrivers | CbsExecuteStateFlagRollback | CbsExecuteStateFlagDriversFailed
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2017-12-06 15:30:46, Info CBS SetProgressMessage: progressMessageStage: -1, ExecuteState: CbsExecuteStateStageDrivers | CbsExecuteStateFlagRollback | CbsExecuteStateFlagDriversFailed, SubStage: 0
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2017-12-06 15:30:46, Info CBS Progress: UI message updated. Operation type: Update. Stage: 1 out of 1. Rollback.
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2017-12-06 15:30:46, Info CBS Setting original failure status: 0x80070003, last forward execute state: CbsExecuteStatePrimitives
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2017-12-06 15:30:46, Info CBS SetProgressMessage: progressMessageStage: -1, ExecuteState: CbsExecuteStateStageDrivers | CbsExecuteStateFlagRollback | CbsExecuteStateFlagDriversFailed, SubStage: 1
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```

support/windows-server/toc.yml

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href: ./high-availability/event-id-5120-cluster-shared-volume-troubleshooting-guidance.md
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- name: Cluster Shared Volume goes offline
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href: ./high-availability/csv-offline-after-component-goes-offline-during-active-io.md
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- name: Cluster Shared Volumes don't respond during a planned cluster node drain
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href: ./virtualization/shared-volumes-do-not-respond.md
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- name: Errors when running the Validation Wizard
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- name: Cluster validation account causes events or messages
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items:
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- name: Can't change the ConfigStoreRootPath value of a Hyper-V cluster
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href: ./virtualization/cannot-change-configstorerootpath-value-hyperv-cluster.md
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- name: Cluster Shared Volumes don't respond during a planned cluster node drain
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href: ./virtualization/shared-volumes-do-not-respond.md
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- name: Unresponsive VMs after cluster failover failure
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href: ./virtualization/unresponsive-vms-after-cluster-failover-failure.md
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- name: Users can't connect to virtual server after failover
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href: ./virtualization/mac-address-changes-for-virtual-server.md
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- name: Windows updates don't install on VM cluster hosts
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href: ./virtualization/vm-dda-luns-disappear-after-mpio-config.md
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- name: Virtual machine creation
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items:
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- name: "Troubleshooting guidance: Creating Hyper-V virtual machines"
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href: ./virtualization/troubleshoot-hyper-v-virtual-machine-creation.md
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- name: Error when you manage a VHD file
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href: ./virtualization/fail-to-manage-vhd-file.md
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- name: Microsoft server software and supported virtualization environments
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href: ./virtualization/vm-missing-0x800704c8-0x80070033-0x800703e3.md
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- name: Virtual machine state
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items:
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- name: "Troubleshooting guidance: Inaccessible or unresponsive Hyper-V VMs in clustered or standalone environments"
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href: ./virtualization/hyper-v-start-state-access-failures-clustered-standalone.md
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- name: Get-VMNetworkAdapter command doesn't report IP addresses
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href: ./virtualization/get-vmnetworkadapter-doesnt-report-ip-addresses.md
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- name: Hyper-V environments experience frequent power-offs and rapid disk space consumption
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href: ./virtualization/hyper-v-power-off-rapid-disk-space-consumption.md
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- name: Troubleshoot Hyper-V virtual machine start, state, and access failures
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href: ./virtualization/hyper-v-start-state-access-failures-clustered-standalone.md
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- name: Virtual Machines enter the paused state
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href: ./virtualization/virtual-machines-enter-paused-state-low-disk-free.md
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- name: Virtual machine shutdown actions don't run
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href: ./installing-updates-features-roles/cbs-log-file-record-entries-not-repaired-run-sfc.md
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- name: Description of System File Checker (Sfc.exe)
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href: ./installing-updates-features-roles/system-file-checker.md
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- name: Error 0x80070003 at startup after you install a Windows update
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href: ./installing-updates-features-roles/error-0x80070003-windows-update-fails.md
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- name: Error 0x8007000d at startup after you install a Windows update
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href: ./installing-updates-features-roles/error-invalid-data-startup-installing-updates.md
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- name: Error 0x800705aa when Windows Update fails

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