fix typo

Author: lucciz01

support/dynamics-365/customer-service/automatic-record-creation/accounts-created-without-known-triggers-dynamics-365.md

@@ -43,7 +43,7 @@ To identify the cause:
    - Verify if rules are configured to trigger account creation under specific conditions (for example, incoming emails, forms, or external data.)
    - Check if any rules are inadvertently targeting the accounts entity instead of other entities like leads or contacts.
 
-3. Temporarily deactivate ARC rules one by one to identify if they are responsible for the issue.
+3. Temporarily deactivate ARC rules one by one to identify if they're responsible for the issue.
 
 ## Step 2: Inspect Power Automate flows
 
@@ -79,5 +79,5 @@ To identify the cause:
 ## Step 5: Review third-party integrations
 
 1. Check for external apps connected to your environment via Dataverse APIs or custom connectors.
-2. Temporarily disable these integrations to determine if they are causing the problem.
+2. Temporarily disable these integrations to determine if they're causing the problem.
 3. Check the logs for unauthorized or unintended API requests related to account creation.

support/dynamics-365/customer-service/automatic-record-creation/cases-auto-generated-with-automatic-record-creation-deactivated.md

@@ -1,20 +1,20 @@
 ---
-title: Cases Are Auto-created Even If ARC Rule is Deactivated or Deleted
-description: Resolves an issue where cases continue to be auto-created from emails even if the ARC rule has been deactivated or deleted in Microsoft Dynamics 365 Customer Service.
+title: Cases Are Autocreated Even If ARC Rule is Deactivated or Deleted
+description: Resolves an issue where cases continue to be autocreated from emails even if the ARC rule has been deactivated or deleted in Microsoft Dynamics 365 Customer Service.
 ms.reviewer: ghoshsoham
 author: Yerragovula
 ms.author: srreddy
 ai-usage: ai-assisted
 ms.date: 04/14/2025
 ms.custom: sap:Automatic Record Creation (ARC), DFM
 ---
-# Cases are auto-created even if the automatic record creation rule is deactivated
+# Cases are autocreated even if the automatic record creation rule is deactivated
 
 This article addresses an issue where cases are automatically created from emails even after the Automatic Record Creation (ARC) rule has been deactivated or deleted in Dynamics 365 Customer Service.
 
 ## Symptoms
 
-Cases continue to be auto-created from emails even if the ARC rule has been deactivated or deleted.
+Cases continue to be autocreated from emails even if the ARC rule has been deactivated or deleted.
 
 ## Cause
 
@@ -28,7 +28,7 @@ To stop the automatic case creation, follow these steps:
 
    - Go to **Customer Service Admin Center** > **Case settings** > **Automatic record creation and update rules**.
      - Locate the ARC rule that was previously deactivated or deleted.
-     - Check for any associated child flows that may still be active.
+     - Check for any associated child flows that might still be active.
    - If the flow was created as part of a Dynamics 365 solution, navigate to **Power Automate** > **Solutions**. Review all flows related to record creation.
 
 2. Deactivate the associated child flow:

support/dynamics-365/customer-service/automatic-record-creation/sssadminprod-appears-as-records-owner-modifier.md

@@ -27,7 +27,7 @@ The appearance of "# SSSAdminProd" as the user modifying cases or owning newly c
 
 The ARC rule or Power Automate flow may be configured to run under the context of a specific user account, usually a [system-provided application user](/power-platform/admin/system-application-users#application-users), such as "# SSSAdminProd."
 
-For example, when a case record is created through a ARC rule, and the rule owner is a team, the owner of the case record will be the team's administrator user. In this case, "# SSSAdminProd" is likely the administrator user for the team that owns the rule. If "# SSSAdminProd" is the owner of the ARC rule or associated flow, the account will appear as the user performing actions such as:
+For example, when a case record is created through an ARC rule, and the rule owner is a team, the owner of the case record will be the team's administrator user. In this case, "# SSSAdminProd" is likely the administrator user for the team that owns the rule. If "# SSSAdminProd" is the owner of the ARC rule or associated flow, the account will appear as the user performing actions such as:
 
 - Creating new contact records when unknown senders send emails.
 - Creating cases as part of the email-to-case process.