Edit review

Author: v-phoebh

support/power-platform/dataverse/email-exchange-synchronization/scheduling-conflict-saving-appointment.md

@@ -2,7 +2,7 @@
 title: A scheduling conflict was found when saving appointment error 
 description: Solves the ExchangeSyncSchedulingConflictsError error code that occurs when saving an appointment from Exchange to Microsoft Dynamics 365.
 ms.reviewer: 
-ms.date: 12/16/2024
+ms.date: 12/26/2024
 ms.custom: sap:Email and Exchange Synchronization
 ---
 # A scheduling conflict was found when saving appointment from Exchange to Microsoft Dynamics 365
@@ -16,7 +16,7 @@ _Original KB number:_   4340070
 
 The following error message is logged in the [Alerts](/power-platform/admin/monitor-email-processing-errors#view-alerts) section of a Dynamics 365 mailbox record:
 
-> A scheduling conflict was found when saving appointment [appointment subject] from Exchange to Microsoft Dynamics 365 because [user] is unavailable at this time. Do you want to ignore the conflict and save anyway?
+> A scheduling conflict was found when saving appointment \<appointment subject\> from Exchange to Microsoft Dynamics 365 because \<user\> is unavailable at this time. Do you want to ignore the conflict and save anyway?
 >
 > **Email Server Error Code:** ExchangeSyncSchedulingConflictsError
 
@@ -35,6 +35,6 @@ To fix this issue, follow these steps:
 1. Open your mailbox record.
 1. Select the **Alerts** section on the left side of the form.
 1. Locate the alert mentioned in the [Symptoms](#symptoms) section of this article.
-1. Move your mouse over the alert and you should see options for **Yes** or **No**.
+1. Move your mouse over the alert, and you should see options for **Yes** or **No**.
 1. If you want the appointment to be created in Dynamics 365, select **Yes**.
-1. The next time server-side synchronization processes your mailbox, the appointment should be created in Dynamics 365. This might take up to 15 minutes.
+1. The next time server-side synchronization processes your mailbox, the appointment should be created in Dynamics 365. This action might take up to 15 minutes.

support/power-platform/dataverse/toc.yml

@@ -14,7 +14,7 @@
   items:
     - name: 401 Unauthorized exception when using Server-Side Synchronization
       href: email-exchange-synchronization/exception-when-using-server-side-sync.md
-    - name: "'A scheduling conflict was found when saving appointment from Exchange to Dynamics 365' error"
+    - name: '"A scheduling conflict was found when saving appointment" error'
       href: email-exchange-synchronization/scheduling-conflict-saving-appointment.md
     - name: An appointment is canceled or deleted during server-side synchronization
       href: email-exchange-synchronization/an-appointment-is-canceled-deleted.md