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support/windows-server/active-directory/active-directory-domain-join-troubleshooting-guidance.md

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@@ -151,51 +151,9 @@ To resolve this error, follow these steps:
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2. Verify that the joining client has network connectivity to the DC over the required ports and protocols used by the applicable operating system (OS) versions. Domain join clients connect a helper DC over TCP port 135 by the dynamically assigned port in the range between 49152 and 65535.
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3. Ensure that the OS, software and hardware routers, firewalls, and switches allow connectivity over the required ports and protocols.
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### Error code 0xA8B
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### Error code 0xa8b
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> An attempt to resolve the DNS name of a DC in the domain being joined has failed. Please verify this client is configured to reach a DNS server that can resolve DNS names in the target domain.
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Here's an example from the *netsetup.log* file:
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```output
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mm/dd/yyyy hh:mm:ss:ms NetpDsGetDcName: status of verifying DNS A record name resolution for '<DC name>.<domain>.<tld>': 0x2746
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mm/dd/yyyy hh:mm:ss:ms NetpDsGetDcName: failed to find a DC in the specified domain: 0xa8b, last error is 0x0
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mm/dd/yyyy hh:mm:ss:ms NetpJoinDomainOnDs: NetpDsGetDcName returned: 0xa8b
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mm/dd/yyyy hh:mm:ss:ms NetpJoinDomainOnDs: Function exits with status of: 0xa8b
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mm/dd/yyyy hh:mm:ss:ms NetpDoDomainJoin: status: 0xa8b
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```
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Error 0xA8B occurs if:
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- The workgroup computer being joined points to an invalid DNS server.
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- The DNS server(s) used by the joining computer is invalid, is missing the required zones, or is missing the required records for the target domain.
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- The target Active Directory domain contains a problematic DNS name.
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- Network problems exist on the workgroup computer, the target DC, or the network used to connect the client and target DC.
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To resolve this error, follow these steps:
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1. Verify that the computer being joined points to valid DNS server IP addresses. Invalid examples include:
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- A stale or non-existent ISP DNS server on the corporate intranet.
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- A DNS server in an error state that prevents it from loading the *_msdcs.\<Forest Root Domain>* or target AD domain zones or resolving queries for those zones. Event ID 4521 may be logged.
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2. Verify that all DNS servers configured on the client host the required zones and valid records for a DC in the target domain. Check for the following misconfigurations:
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- Forward lookup zone for the target AD domain is missing.
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- The *_msdcs* forward lookup zone is missing.
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- The *_msdcs.\<Forest Root Domain>* zone doesn't contain a Lightweight Directory Access Protocol (LDAP) SRV record for a DC in the target domain.
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- Host A record is missing from the target AD domain zone.
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- Host A record is present but contains the wrong IP address for the target DC.
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- The host A record is present but was registered by a network interface that isn't accessible to the client computer.
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3. Check for special names in the target Active Directory domain that require additional configuration:
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- Single-label DNS name
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- Disjoint Namespace
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- All numeric top-level domains (TLDs) or TLDs containing numeric characters
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4. Check for network problems on the workgroup computer, target DC, or the network connecting the computer and the target DC:
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- A broken Network Interface Card (NIC) on the client computer or the target DC
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- A broken network switch that drops network packets between the client and target DC
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For more information, see [Error code 0xa8b: An attempt to resolve the DNS name of a DC in the domain being joined has failed](error-0xa8b-resolve-dns-fail.md).
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### Error code 0x40
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support/windows-server/active-directory/error-0xa8b-resolve-dns-fail.md

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@@ -5,7 +5,7 @@ ms.date: 03/19/2025
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manager: dcscontentpm
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audience: itpro
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ms.topic: troubleshooting
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ms.reviewer: kaushika, raviks, v-lianna
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ms.reviewer: kaushika, raviks, herbertm, v-lianna
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ms.custom:
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- sap:active directory\on-premises active directory domain join
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- pcy:WinComm Directory Services
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1. Verify that the computer being joined points to valid DNS server IP addresses. Invalid examples include:
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- Invalid Internet Service Provider (ISP)-provided DNS servers.
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- ISP-provided DNS servers that don't host the AD domain zone.
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- ISP-provided DNS servers that doesn't host the AD domain zone.
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- A stale or nonexistent DNS server on the corporate intranet.
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- A corporate network DNS server that don't host the AD domain zone.
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- A corporate network DNS server that doesn't host the AD domain zone.
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- A corporate network DNS server in an error state that prevents it from loading the `_msdcs.<forest root domain>` or target AD domain zones, or from resolving queries for those zones. Event ID 4521 might be logged.
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2. Verify that all DNS servers configured on the client host the required zones and valid records for a DC in the target domain. Check for the following misconfigurations:
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- A broken Network Interface Card (NIC) on the client computer or the target DC.
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- A broken network link.
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You can use tools like [nslookup](/windows-server/administration/windows-commands/nslookup) to verify availability and content of DNS records from the client end, and use tools like [ping](/windows-server/administration/windows-commands/ping) or [tracert](/windows-server/administration/windows-commands/tracert) to check reachability of IP addresses. You can use [PortQry](../networking/portqry-command-line-port-scanner-v2.md) to try specific DC UDP and TCP server ports. A starting point for DC server ports is [Configure firewall for AD domain and trusts](config-firewall-for-ad-domains-and-trusts.md).
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You can use tools like [nslookup](/windows-server/administration/windows-commands/nslookup) to verify availability and content of DNS records from the client end, and use tools like [ping](/windows-server/administration/windows-commands/ping) or [tracert](/windows-server/administration/windows-commands/tracert) to check reachability of IP addresses. You can use [PortQry](../networking/portqry-command-line-port-scanner-v2.md) to try specific DC UDP and TCP server ports. A starting point for DC server ports is [Configure firewall for AD domain and trusts](config-firewall-for-ad-domains-and-trusts.md).

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