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support/microsoft-edge/development/unexpected-block-warning.md

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description: Troubleshoot unexpected Microsoft Defender SmartScreen blocks or warnings on websites and learn how to report false positives.
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ms.custom: 'sap:Web Platform and Development\Connectivity and Navigation: TCP, HTTP, TLS, DNS, Proxies, Downloads'
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ms.reviewer: dili, Johnny.Xu, v-shaywood
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ms.date: 07/01/2025
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ms.date: 01/15/2026
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---
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# Unexpected SmartScreen block or warning on website
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When you visit a website in Microsoft Edge, [Microsoft Defender SmartScreen](/windows/security/operating-system-security/virus-and-threat-protection/microsoft-defender-smartscreen) might unexpectedly block the site or display a warning if it determines that the site is potentially unsafe. This article discusses the criteria that SmartScreen uses to determine whether a site is potentially unsafe, and how to resolve the issue if a site is incorrectly marked as unsafe.
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When you visit a website in Microsoft Edge, [Microsoft Defender SmartScreen](/windows/security/operating-system-security/virus-and-threat-protection/microsoft-defender-smartscreen) might block the site or display a warning if it determines that the site is potentially unsafe. This article discusses the criteria that SmartScreen uses to determine whether a site is potentially unsafe, and how to resolve the issue if a site is incorrectly marked as unsafe.
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## Symptoms
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## Solution
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If you believe the warning or block was incorrectly shown for a safe site, you can report it to Microsoft using the following steps.
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### If you're the website owner
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1. Select **Report that this site doesn't contain (malware/phishing) threats** under the **More information** header on the block page.
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1. Wait for a confirmation email message from the SmartScreen Reputation Group.
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:::image type="content" source="./media/unexpected-block-warning/smartscreen-team-reply.png" alt-text="The SmartScreen Reputation Group reply email message.":::
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1. If the issue is urgent, or you need a response after the Reputation Group's investigation, reply to the message from the Reputation Group to present your concerns.
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### If you're not the website owner
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1. Reach out to the website owner, and recommend that they report the issue by using the steps in [If you're the website owner](#if-youre-the-website-owner).
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1. Both the site owner and you can report the issue by using the [WDSI file submission portal](https://www.microsoft.com/en-us/wdsi/filesubmission). When you're prompted for user type, select **Enterprise customer**.
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1. Both the site owner and you can report the issue by using the _WDSI file submission portal_, for more information see [Submit files for analysis](/unified-secops/submission-guide). When you're prompted for user type, select **Enterprise customer**.
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### Prevent your site from being blocked
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## Related content
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- [Microsoft Defender for Endpoint demonstrations](/defender-endpoint/defender-endpoint-demonstrations)
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- [Microsoft Defender SmartScreen Frequently Asked Questions](https://feedback.smartscreen.microsoft.com/smartscreenfaq.aspx)
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- [Microsoft Edge support for Microsoft Defender SmartScreen](/deployedge/microsoft-edge-security-smartscreen)
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- [SmartScreen URL reputation demonstration](/defender-endpoint/defender-endpoint-demonstration-smartscreen-url-reputation)

support/microsoft-edge/manageability/enable-extension-inprivate-policy.md

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# Can't enable extensions for InPrivate browsing by using Group Policy
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## Summary
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After you deploy an extension through [Group Policy](/windows-server/identity/ad-ds/manage/group-policy/group-policy-overview), you notice that there is no policy option to enable the extension for [InPrivate browsing](/legal/microsoft-edge/privacy#inprivate-browsing). This article explains why that policy option is missing, and how to manually enable the extension for InPrivate browsing.
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## Symptoms

support/microsoft-edge/manageability/update-install-rollback-failures.md

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# Install, update, or roll back failures for Edge and Edge WebView2
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When you install, update, or roll back Microsoft Edge or Microsoft Edge WebView2, you might encounter a problem that prevents the operation from completing. This article provides common troubleshooting steps to help you resolve this issue. If those steps don't fix the problem, this article also explains how to collect diagnostic information to submit to the Microsoft Support Team for further analysis.
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## Summary
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When you install, update, or roll back Microsoft Edge or Microsoft Edge WebView2, you might encounter a problem that prevents the operation from completing. Common symptoms include the installation stopping or rolling back unexpectedly, the version not changing after an update, the Edge WebView2 Runtime being removed, silent installation failures with no UI or error prompt, or MSI errors. This article provides common troubleshooting steps to help you resolve these issues. If those steps don't resolve the problem, this article also explains how to collect diagnostic information to submit to the Microsoft Support Team for further analysis.
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The following components are involved in Edge installation and update scenarios.
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### Additional support
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If the steps in [Common troubleshooting checks](#common-troubleshooting-checks) don't resolve your issue, go to the [Microsoft Edge Support page](https://developer.microsoft.com/en-us/microsoft-edge/support/?form=MA13LH&cs=261674308) to find additional resources and guidance.
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If the resources on the support page don't help resolve your issue, you can create a support ticket. When you create a support ticket, collect and package the following diagnostic logs to attach to your request:
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If the resources on the support page don't help resolve your issue, you can create a Microsoft support request. When you create a support request, collect and package the following diagnostic logs to attach to your request:
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- Edge installation and update logs
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- Edge policy JSON export
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- Process Monitor (PML) log
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- [Edge installation and update logs](#collect-edge-installation-and-update-logs)
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- [Edge policy JSON export](#export-edge-policy-settings)
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- [Process Monitor (PML) log](#collect-a-process-monitor-log)
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Use the steps in the following sections to collect these logs and submit a support ticket.
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