|
| 1 | +--- |
| 2 | +title: User Has Not Been Granted the Requested Logon Type at This Computer |
| 3 | +description: Helps resolve the error code 0x569 that occurs during a domain join operation. |
| 4 | +ms.date: 03/26/2025 |
| 5 | +manager: dcscontentpm |
| 6 | +audience: itpro |
| 7 | +ms.topic: troubleshooting |
| 8 | +ms.reviewer: kaushika, raviks, herbertm, dennhu, eriw, v-lianna |
| 9 | +ms.custom: |
| 10 | +- sap:active directory\on-premises active directory domain join |
| 11 | +- pcy:WinComm Directory Services |
| 12 | +--- |
| 13 | +# Error code 0x569: The user has not been granted the requested logon type at this computer |
| 14 | + |
| 15 | +This article helps resolve the error code 0x569 that occurs during a domain join operation. It provides a detailed analysis of the **NetSetup.log** and a step-by-step resolution to ensure the user account has the necessary rights. |
| 16 | + |
| 17 | +You receive the following error message during a domain join operation: |
| 18 | + |
| 19 | +> Logon failure: the user has not been granted the requested logon type at this computer. |
| 20 | +
|
| 21 | +When you check the **NetSetup.log** file, you see the following entries: |
| 22 | + |
| 23 | +```output |
| 24 | +NetpDsGetDcName: failed to find a DC having account '<computer name>$': 0x525 |
| 25 | +NetpDsGetDcName: found DC '\\<dc name>' in the specified domain |
| 26 | +NetUseAdd to \\<dc name>\IPC$ returned 1385 |
| 27 | +NetpJoinDomain: status of connecting to dc '\\<dc name>': 0x569 |
| 28 | +NetpDoDomainJoin: status: 0x569 |
| 29 | +``` |
| 30 | + |
| 31 | +Here's more information about the error code: |
| 32 | + |
| 33 | +|Hexadecimal error |Decimal error |Symbolic error string | |
| 34 | +|---------|---------|---------| |
| 35 | +|0x569 |1385 |ERROR_LOGON_TYPE_NOT_GRANTED | |
| 36 | + |
| 37 | +This error occurs because the domain join user account lacks the **Access this computer from the network** user right at the domain controller (DC) servicing the domain join operation. |
| 38 | + |
| 39 | +To resolve this error, follow these steps: |
| 40 | + |
| 41 | +1. There's no need to restrict **Everyone** from accessing DCs over the network. You can add a group named "domain joiners" to the policy. |
| 42 | + > [!NOTE] |
| 43 | + > Don't add the user directly. |
| 44 | +2. Verify that **Everyone** or the "domain joiners" group has been granted the **Access this computer from the network** right in the group policy applying to all DCs. By default, this policy is the **Default Domain Controllers Policy**. |
| 45 | +3. Ensure that the relevant policy is linked to the organizational unit (OU) that hosts the DCs. |
| 46 | + > [!NOTE] |
| 47 | + > Place all DC computer accounts in the **Domain Controllers** OU. |
| 48 | +4. Confirm that the DCs servicing the domain join operation have applied the relevant policy successfully. |
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