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Copy file name to clipboardExpand all lines: Microsoft365/purview/purview/diagnostics/purview-compliance-diagnostics.md
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@@ -61,13 +61,13 @@ When you select a diagnostic on a Solutions page, it begins by running the [Chec
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| Email encryption isn't working as expected. Are there any issues with my licenses or settings? | Checks license availability for sensitivity labels. Also checks information protection settings for your tenant, including Information Rights Management (IRM) and transport rule settings. Validates encryption settings. |[Test-IrmConfiguration](/powershell/module/exchangepowershell/test-irmconfiguration)|[Information Protection diagnostics](https://purview.microsoft.com/informationprotection/diagnostics)|
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| A user can't find the sensitivity label they need. Does the label policy apply to them? | Checks which sensitivity labels are available to the user. Diagnostic results include information such as the label names, settings, and where the labels are available. |[Get-label](/powershell/module/exchangepowershell/get-label) <br> [Get-LabelPolicy](/powershell/module/exchangepowershell/get-labelpolicy)|[Information Protection diagnostics](https://purview.microsoft.com/informationprotection/diagnostics)|
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| Autolabeling isn’t applied to a SharePoint or OneDrive file. Was the file evaluated correctly, and did it meet the auto-labeling conditions? | Checks a file’s properties and classification to determine whether auto-labeling was applied. When entering the file path, make sure you provide the full file path not a sharing link. <br> <br> Tips for finding the correct path: <br> - In SharePoint or OneDrive, select the file, open Details, and copy the Path (if available). <br> - If Path isn’t shown, open the file, go to File > Info, then select Copy path. |[Test-DlpPolices](/purview/dlp-test-dlp-policies)|[Information Protection diagnostics](https://purview.microsoft.com/informationprotection/diagnostics)|
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| Autolabeling isn’t applied to a SharePoint or OneDrive file. Was the file evaluated correctly, and did it meet the auto-labeling conditions? | Checks a file’s properties and classification to determine whether auto-labeling was applied. When entering the file path, make sure you provide the full file path not a sharing link. <br> <br> Tips for finding the correct path: <br> - In SharePoint or OneDrive, select the file, open Details, and copy the Path (if available). <br> - If Path isn’t shown, open the file, go to File > Info, then select Copy path. |[Test-DlpPolices](https://learn.microsoft.com/en-us/purview/dlp-test-dlp-policies)|[Information Protection diagnostics](https://purview.microsoft.com/informationprotection/diagnostics)|
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| A DLP rule isn't enforced for a particular user. Is this user included in the DLP policy? | Checks which DLP policies apply to a user. Diagnostic results include the policy names and where the policies apply.|[Get-DlpCompliancePolicy](/powershell/module/exchangepowershell/get-dlpcompliancepolicy) <br> [Get-DlpComplianceRule](/powershell/module/exchangepowershell/get-dlpcompliancerule)|[DLP diagnostics](https://purview.microsoft.com/datalossprevention/diagnostics)|
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| Endpoint DLP isn’t working as expected. Are there any issues with policy sync on the device? | Check for policy sync issues and provide recommendations on how to resolve them. |[Get-DlpCompliancePolicy](/powershell/module/exchangepowershell/get-dlpcompliancepolicy)|[DLP diagnostics](https://purview.microsoft.com/datalossprevention/diagnostics)|
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| Alerts not working for a DLP rule. Are there any issues with the DLP rule configuration? | Check for alerts and identify whether there are issues with the DLP rule configuration.|[Get-DlpCompliancePolicy](/powershell/module/exchangepowershell/get-dlpcompliancepolicy) <br> [Get-DlpComplianceRule](/powershell/module/exchangepowershell/get-dlpcompliancerule)|[DLP diagnostics](https://purview.microsoft.com/datalossprevention/diagnostics)|
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| Can't find an alert for an activity or an audit event ? | Check for the alert related to an activity or audit event and investigate why the alert could be missing |[Get-DlpCompliancePolicy](/powershell/module/exchangepowershell/get-dlpcompliancepolicy) <br> [Get-DlpComplianceRule](/powershell/module/exchangepowershell/get-dlpcompliancerule)|[DLP diagnostics](https://purview.microsoft.com/datalossprevention/diagnostics)|
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| A DLP rule isn’t triggering for a file stored in SharePoint or OneDrive. Is the file evaluated by DLP, and is it in scope for the policy? | Checks a file's properties and classification to review whether DLP matched or didn't match. When entering the file path, make sure you provide the full file path not a sharing link. <br> <br> Tips for finding the correct path: <br> - In SharePoint or OneDrive, select the file, open Details, and copy the Path (if available). <br> - If Path isn’t shown, open the file, go to File > Info, then select Copy path. |[Test-DlpPolices](/purview/dlp-test-dlp-policies)|[DLP diagnostics](https://purview.microsoft.com/datalossprevention/diagnostics)|
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| Policy tips aren’t displaying in Outlook on the web. Are there issues with the DLP policy tips configuration? | Analyzes the HTTP Archive (HAR) file to investigate why policy tips aren’t displaying in Outlook on the web. <br> <br> Steps for finding and exporting the HAR file: <br> - Open Outlook on the web and press F12 to open Developer Tools. <br> - Select the Network tab, turn on Preserve log, reproduce the issue, and export the HAR file. |[Test-DlpPolices](/purview/dlp-test-dlp-policies)|[DLP diagnostics](https://purview.microsoft.com/datalossprevention/diagnostics)|
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| A DLP rule isn’t triggering for a file stored in SharePoint or OneDrive. Is the file evaluated by DLP, and is it in scope for the policy? | Checks a file's properties and classification to review whether DLP matched or didn't match. When entering the file path, make sure you provide the full file path not a sharing link. <br> <br> Tips for finding the correct path: <br> - In SharePoint or OneDrive, select the file, open Details, and copy the Path (if available). <br> - If Path isn’t shown, open the file, go to File > Info, then select Copy path. |[Test-DlpPolices](https://learn.microsoft.com/en-us/purview/dlp-test-dlp-policies)|[DLP diagnostics](https://purview.microsoft.com/datalossprevention/diagnostics)|
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| Policy tips aren’t displaying in Outlook on the web. Are there issues with the DLP policy tips configuration? | Analyzes the HTTP Archive (HAR) file to investigate why policy tips aren’t displaying in Outlook on the web. <br> <br> Steps for finding and exporting the HAR file: <br> - Open Outlook on the web and press F12 to open Developer Tools. <br> - Select the Network tab, turn on Preserve log, reproduce the issue, and export the HAR file. |[Test-DlpPolices](https://learn.microsoft.com/en-us/purview/dlp-test-dlp-policies)|[DLP diagnostics](https://purview.microsoft.com/datalossprevention/diagnostics)|
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